My 14 year-old daughter was caught shoplifting $34 worth of merchandise. She was banned from the store for 1 year. They called the state police who arrived and issued her a ticket to appear for juvenile probation. She had that intake and they are sending it through to family court. The other day I got a civil demand letter from an "attorney's office" that you can call until 11:00 pm at night? It states that I have to pay $170. Do I really have to pay this? What happens if I ignore it? The letter stated "this is not an attempt to collect a debt", what does that mean for me?