dallasfan99
New Member
on may 6th 2010 my wife, son, and myself left huntington, wv. 3 hours less we arrived at "not to be mentioned hotel". We checked in to our room and were unaware of any water problems or services being done at that time. After putting our stuff in room we took off to local store got some things for the night and for zoo tripped planned next day. When we arrived back at hotel the manager advised us that they would be turning off water at 11:30pm for service of pipes and things and would return service of water at 3am. I advised wife and son and we went to room got our showers and cleaned up for bed. Was asleep by 12 to only be rudely and suddenly awaken by 2 men saying they were hotel management as they were beating on room door that they had already tried to access with their master key. My wife jumped up and fell in water and I got up helped her up and she grabbed our son who at this time is completley crying and scared. I scrampled to the door to get them to quit yelling and tell us what was happening. The 2 say they are hotel management and that "my wife and I " have flooded the whole hotel and that 3 floors are washed out due to us. I advised them that we were asleep and have been since like 12 midnight and at this time of 430am you are coming to me cause you guys performed maintence in the middle of the night and say i am to blame. Guy calmed down a little but then told me that we needed to get our things out of the water and move out into hallway he would get us another room. Wife and I gathered all of our ruined and soaked things up and moved into hallway. Account of ruined things: Laptop, digital camera, zune mp3 player, coach purse, medications, cellphone htc touchscreen new in box was gonna be mothersday present, and clothes and shoes. We finally was given another room 2 doors down and at this time asked for paper and pen to write down all things damaged and turn into them for replacement and guy laughed at us and said " replacement you are lucky we dont charge you for all this damage that you and your family cause". I again told him that we were not responsible for this and that he cannot blame us for it and he advised me to be quiet about situation and we could stay at hotel in room 416 which is 2 doors down from room that flooded 414... After returning to new room we could not get son back to sleep till 8am and got back up at 9am to check out. While checking out I asked if there was someone I could talk to about our stuff that was ruined due to their water problems and they once again tell me its best if i just drop the whole situation and forget about it.our night and small vacation to cincinnati and to the zoo was ruined along with some items that may never be replaced like our family photos on laptop and all of my work on laptop. Also we had a horrible time at zoo due to no rest at hotel during this trip.