Received a letter in mail from child support..stating we have 10 days to contact them to establish child support payment..called the day we got letter and then for 2 times a week for next 6 weeks left a message 3 or 4 times..did not get call back...then this last Friday got served with a civil summons ..stating that " based upon information and belief , the defendant has lrefused to contribute adequately to the support of minor child".. we were trying to work with them could not get them to answer phone or call us back..1 question can they set a payment and we have to pay it...2 questions what is our next move..we have tried to call child support again and left more messages and still no response....im trying to get my phone records pulled to prove we have tried to call but apparently i need attorney for that ..thats what phone company said...we are lost and need help