First of all, this is my first post to the forums so please excuse me if it has not been posted to the correct section.
As of 1/29/2014, I have been terminated by my General Manager due to an Accusation of Theft as a Front Desk Agent at a Hotel Chain. The GM stated that there was $95 in cash missing from the Cash Drawer, he provided only the Paid-Out Receipts I had processed and a Cash Drop Log Report signed by all shifts of each Cash Transaction processed. There was no Cash Count Report log in his possession that we as Employees are required to fill-out and be signed by our "Incoming Shift" at the end of our shift.
Upon receiving the news I was in shock and emotional distress to be claimed of theft with all my encompassed effort put into the workplace. I did not admit to any theft of monetary funds from the Hotel workplace and asked the Manager to cooperate with me if there was a Mechanical mistake that was overlooked or if I had made a mistake myself. The GM stated that there is no "gray-area" to be looked at and that "it is what it is". I kindly asked for my Cash Count Report that is to be filled out by all shifts entailing the amount of Cash found in the Cash Drawer from begging shift and the end count at end of shift..yet he stated that it was not relevant to the matter and that he "did not have it". I tried and tried again to dispute his claim honestly yet he did not want to cooperate and through his anger/hostility was trying to contact the Regional Manager by phone to prosecute but our Operations Manager withheld him from doing so. I stated I will accept termination but "I am not guilty nor innocent" for their claim.
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Here is how my cash handling process went through my shift in chronological order:
Begging of Shift: Found Cash Count to be $200.17
Cashiered Breakfast & Snacks $2.95
Guest extended stay by one day at an exact rate of $89.27 and used remainder to by Snacks in total sum of $100 dropped into Cash Drawer.
Processed Guest Paid-Outs for Security Incidentals in sum of $95 (25+25+25+20), this was the deposit due back to our Guests.
Petty Cash from previous shift around $13.00
Thus the total balance including Paid-Outs (Paid-Outs count as Cash) and Petty Cash Slips equaled over $300. My Total Drop into the Bank Safe was $7.95
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At the time, I was in too much shock and distress to properly process my statements and review the finding. All my Colleagues were in disbelief in my Termination and have been helping me confirm my Cash Settlements. I have documented screenshots and Reservations to provide my own grounds of evidence in Innocence. ALL my Colleagues are willing to provide statements of my Work Ethic, Diligence and Behavior at work were beyond expectations without any negative demeanor. This behavior would not be reflective of my work ethic...I worked ALL Holidays even of my own Religious Holidays were not granted. He had also previously fired an Employee (Operations Manager) of the same Race and Religion.
I have noticed my General Manager showing hostility towards me before the Termination due to my request of Front Desk Supplies, adjoining shift to help me process High Occupancy Days, reporting an incident of a guest with the cleanliness of the room to our sister property, asking to properly train the new employees (3) in how to properly make Cash Handle (Reports, Drops, System), and had witnessed both the Operations Manager and General Manager drinking while on the clock at the property displaying inappropriate behavior with guests along with other coworkers.
My regard is that this seems all in categories of Discrimination, Defamation, Emotional Distress, and False Report/Accusation. What can I do further to collectively and properly pursue my innocence and a possible case?
I will be heading to Corporate HR to dispute my innocence with all my proper documentation of System, Reservations, Cash Drop, etc.
As of 1/29/2014, I have been terminated by my General Manager due to an Accusation of Theft as a Front Desk Agent at a Hotel Chain. The GM stated that there was $95 in cash missing from the Cash Drawer, he provided only the Paid-Out Receipts I had processed and a Cash Drop Log Report signed by all shifts of each Cash Transaction processed. There was no Cash Count Report log in his possession that we as Employees are required to fill-out and be signed by our "Incoming Shift" at the end of our shift.
Upon receiving the news I was in shock and emotional distress to be claimed of theft with all my encompassed effort put into the workplace. I did not admit to any theft of monetary funds from the Hotel workplace and asked the Manager to cooperate with me if there was a Mechanical mistake that was overlooked or if I had made a mistake myself. The GM stated that there is no "gray-area" to be looked at and that "it is what it is". I kindly asked for my Cash Count Report that is to be filled out by all shifts entailing the amount of Cash found in the Cash Drawer from begging shift and the end count at end of shift..yet he stated that it was not relevant to the matter and that he "did not have it". I tried and tried again to dispute his claim honestly yet he did not want to cooperate and through his anger/hostility was trying to contact the Regional Manager by phone to prosecute but our Operations Manager withheld him from doing so. I stated I will accept termination but "I am not guilty nor innocent" for their claim.
__________________________________________________________________________________________________________________________________________________________
Here is how my cash handling process went through my shift in chronological order:
Begging of Shift: Found Cash Count to be $200.17
Cashiered Breakfast & Snacks $2.95
Guest extended stay by one day at an exact rate of $89.27 and used remainder to by Snacks in total sum of $100 dropped into Cash Drawer.
Processed Guest Paid-Outs for Security Incidentals in sum of $95 (25+25+25+20), this was the deposit due back to our Guests.
Petty Cash from previous shift around $13.00
Thus the total balance including Paid-Outs (Paid-Outs count as Cash) and Petty Cash Slips equaled over $300. My Total Drop into the Bank Safe was $7.95
__________________________________________________________________________________________________________________________________________________________
At the time, I was in too much shock and distress to properly process my statements and review the finding. All my Colleagues were in disbelief in my Termination and have been helping me confirm my Cash Settlements. I have documented screenshots and Reservations to provide my own grounds of evidence in Innocence. ALL my Colleagues are willing to provide statements of my Work Ethic, Diligence and Behavior at work were beyond expectations without any negative demeanor. This behavior would not be reflective of my work ethic...I worked ALL Holidays even of my own Religious Holidays were not granted. He had also previously fired an Employee (Operations Manager) of the same Race and Religion.
I have noticed my General Manager showing hostility towards me before the Termination due to my request of Front Desk Supplies, adjoining shift to help me process High Occupancy Days, reporting an incident of a guest with the cleanliness of the room to our sister property, asking to properly train the new employees (3) in how to properly make Cash Handle (Reports, Drops, System), and had witnessed both the Operations Manager and General Manager drinking while on the clock at the property displaying inappropriate behavior with guests along with other coworkers.
My regard is that this seems all in categories of Discrimination, Defamation, Emotional Distress, and False Report/Accusation. What can I do further to collectively and properly pursue my innocence and a possible case?
I will be heading to Corporate HR to dispute my innocence with all my proper documentation of System, Reservations, Cash Drop, etc.
