J.M.M.
New Member
- Jurisdiction
- New York
My fiance was just given a 10 day suspension pending dismissal notice. He was suspended because he hung up on a customer who was swearing at him, after warning the customer twice he would if he kept swearing. Thing is, the customer told him to hang up after swearing a third time!
However, when asked if he was fired they told him yes! Apparently policy is you're not allowed to hang up on a customer, if they are swearing. (fiance wasn't told this). He had no previous write ups regarding the manner for which he was suspended for.
My questions are: Isn't a suspension suppose to be an investigation to determine whether or not someone is fired and if there was miscoduct? If a decison has already been made, then why the suspension in the first place? Can we fight the suspension if termination has already been decided?
We plan to fight the termination because the union believes it was a wrongful termination. They union is fighting it as well.
However, when asked if he was fired they told him yes! Apparently policy is you're not allowed to hang up on a customer, if they are swearing. (fiance wasn't told this). He had no previous write ups regarding the manner for which he was suspended for.
My questions are: Isn't a suspension suppose to be an investigation to determine whether or not someone is fired and if there was miscoduct? If a decison has already been made, then why the suspension in the first place? Can we fight the suspension if termination has already been decided?
We plan to fight the termination because the union believes it was a wrongful termination. They union is fighting it as well.