To fredriklaw:
Outstanding response, Thank you so much!
the DO NOT DISTURB sign is posted everytime i leave my room. They wait till I leave, then enter my room. this has nothing to do with cleaning, the policy for cleaning in this hotel is, i must signup for the service they provide which is a weekly service at best.
They turn off the lights, but one time they left the stove light on. i never use the stove light!
Another time they didn't return the DO NOT DISTURB sign, to the door slot.
I couldn't get management to ever come to my room when i was in the room. Which i did attempt to get them to check a leak from upstairs, it was dripping through the sprinkler and a light fixture in our kitchette, for 3 days. I called twice on Saturday, i was told by the Asst GM that nobody was available untill Monday. So on Monday they waited until i left the room in the afternoon, then entered again. i asked why they didn't respond for three days, then when i leave you enter my room. The asst GM said she can enter my room 24/7. So i asked what was done in my room, she couldn't tell me.
they wouldn't even respond, they always said it wasn't a problem. It's no big deal, that pipes leak! and they would laugh at us!
I finally got someone to respond, from the management in the hotel, he just arrived a week ago.
He apologized, he said it was certainly a problem. He immediately moved us out of the MOLD room. i thought the mold grew to quick, it must be in the walls.
there was mold on our ceiling, below our sink, over the bathtub. from a leak one month ago.
I took alot of pictures from all angles
The person sent said he was a plumber, i thought he should be from a mold remediation company??
I also thought the guidelines in california were strict concerning mold remediation.
he said to me the mold isn't dangerous because "It's Wet" now the plumber is a mold expert!
So then i asked his name since he entered my room. This plumber wouldn't even give his name! then he proceded to tell me if i have a problem i should talk to the assisstant GM. The assisstant GM is the very person responsible for people entering my room. she insists she can enter anytime day or night 24 hours 7 days a week.
So i go to the front desk, the asst GM, threatened to call the police today, i said call the police, because not only did you let another person in my room, this person was in my room alone and he's not even a employee of the hotel!
Then, she decided NOT to call the police.
The asst GM has lied repeatedly in the past. Can i record the conversation as long as i hold the recorder in plain view? do i need to tell them? or Ask their permission. I record to document conversations.