how to make Ebay / WU give you fraudster's details
Hi
Ebay have to give a fraudster's details by law. You can quote various Data Protection Acts in particular.
The way to do it is to contact them and their lawyers and tell them that you wish to take legal action and that you will be doing this by yourself otherwise Ebay will try and wriggle out again by telling you that either your lawyer or a law enforcement offiver must write to their lawyers. This is not true according to the law. You have no obligation to use a lawyer to take a legal action and they must supply you with details by law.
There is no obligation upon you to use a lawyer to make take legal action.
In the UK, Ebay's lawyer was or is Olswang. Write to them to request the user's full contact details.
Olswang
90 High Holborn
London
WC1V 6XX
DX 37972 KINGSWAY
T: +44 (0) 20 7067 3000
F: +44 (0) 20 7067 3999
E:
london@olswang.com
There is unfortunately one minor problem if the user's account is a stolen one but it is worth pursuing if for no other reason than it might encourage Ebay to extend their duty of care over their clients if for no other reason that they will have top ay their lawyers to perform such a service.
I strongly emphasis all of you to report the matter with full evidence to the police in order to bring them into this matter. They will need numerous reports, they will not just accept one. I am happy to act as an agent in this matter but I am saddened to discover that individuals are happy to complain but not take the small but essential practical steps to resolve such matters.
Crime Management Unit
Walthamstow Police Station
360 Forest Road
Walthamstow
London
E17 5JQ
Direct Fraud line T : 0208 345 2374
It is also possible to do so Internationally via Interpol if you explain to your local police that you have been victim to a serial fraudster and that other investigations are ongoing otherwise they will try and fob you off telling you it is only a civil matter. This is not a civil matter only, it is also a criminal matter.
Under new regulations, the Home Office Reporting Rules brought in April 2004, the local station *must* report the alleged crime. If there is a problem, speak to the Crime Registrar.
Are people contacting Western Union Fraud Department to discover which outlet he is using to steal people's money from?
To get this information, youned to contact the Western Union Fraud Department or Compliance Department. They can provide you with the " Proof of Payment ", name and address, to go to the Police with but are obstructive to giving over the actual place where he collected the money.
Under the Data Protection Act you have the right to information if you wish to use it for legal purposes. Western Union will want you go to and get the Police to provide a " Data Protection Exclusion Form " after which they will then provide information of where and when the money was collected.
Their UK address is,
Western Union Compliance Department
Fexco Money Transfer Ltd
P.O. Box 8252
London W6 0BX
T : 0800 866 866
specific email - Fraud Management
E :
fmtcrc@fexco.com
general email - Customer Relations
E :
wucrc@fexco.com
Fexco Ltd
King Street Cloisters
Clifton Walk
London
W6 0GY
T : 020 8741 3639
European Heaquarters,
FEXCO
Iveragh Road
Killorglin
Co. Kerry
Ireland
Tel : 353 66- 9761258
Fax : 353 66-9792036
In general you can try 192.com and the electorate register to find other addresses for Daniel Levinson and to check out the address you have been given. There are only 3 in the UK. But remember, the fraudster may also be using stolen or fake ID which again is a serious crime.
Good luck and be determined. You are doing a good thing to stop this fraudster from hurting other trusting people.
It is frustrating that the big companies - and even Police - somtimes seem to make it so hard for victims and take so long to react to such matters, putting all the responsibiity of doing the footwork onto them and therefore make it so easy for fraudsters to meanwhile continue on their scam.
But efforts do pay off. I have spoken to both today. The wheels are grinding.
I hope this makes it easier for you to take so a little initiative in these matter and shut this account down.