ebay item not sent
In March, I won an ebay bid for a Euphonium, for $122.50. At that time, I requested that the seller send the item by US Postal service, because I live in Japan and the UPS guys don't drive this far. We paid by PayPal, and the seller, gaming casino, said that they sent the horn and it was received by a receptionist. (????) After I wrote them several e-mails, they said that the item was returned to them, and they couldn't send it to me by US Postal Service because they would have to pay for shipping again.
At this time, I haven't received a horn or a refund, and I can't seem to get through to ebay because of some problem with cookies. What can I do?
Japanmama
In March, I won an ebay bid for a Euphonium, for $122.50. At that time, I requested that the seller send the item by US Postal service, because I live in Japan and the UPS guys don't drive this far. We paid by PayPal, and the seller, gaming casino, said that they sent the horn and it was received by a receptionist. (????) After I wrote them several e-mails, they said that the item was returned to them, and they couldn't send it to me by US Postal Service because they would have to pay for shipping again.
At this time, I haven't received a horn or a refund, and I can't seem to get through to ebay because of some problem with cookies. What can I do?
Japanmama