drmoreau
New Member
- Jurisdiction
- Louisiana
I am a wedding videographer with a client wanting a refund because I missed one shot (groom's face during bride's walk down isle). They signed a contract that stated "2 camera shoot of ceremony, 1 camera shoot of dances and cake table activities". I even stayed longer to get a song the bride wanted to sing to her daughter even though I wasn't contracted to do so...out of kindness.
We discussed the shot being important to them when we met, but it is NOT in writing. The day of the event the setup was not conducive (I felt) to getting that shot.
I even offered a 20% refund of the measly $425 I charged them (trying to be nice and help them out since they were on a tight budget) because I just wanted to be fair and not have anyone hold a grudge against me. At this point though I think I don't owe them a thing and their threat to "sue me" really irked me quite a bit. What should I do? Thank you.
I have attached the contract (with personal details blurred out) to this post. I should also mention that the ceremony time was changed from 7:30pm to 7:00pm with no notification until the morning of the wedding. At that point I was within my rights to call the contract void but I accommodated.
We discussed the shot being important to them when we met, but it is NOT in writing. The day of the event the setup was not conducive (I felt) to getting that shot.
I even offered a 20% refund of the measly $425 I charged them (trying to be nice and help them out since they were on a tight budget) because I just wanted to be fair and not have anyone hold a grudge against me. At this point though I think I don't owe them a thing and their threat to "sue me" really irked me quite a bit. What should I do? Thank you.
I have attached the contract (with personal details blurred out) to this post. I should also mention that the ceremony time was changed from 7:30pm to 7:00pm with no notification until the morning of the wedding. At that point I was within my rights to call the contract void but I accommodated.