I have an open child support case. Recently I checked my child support account and realized that the amount in arrears went from 20,000 dollars to 7,000 dollars and I never received the missing 13,000 dollars. I'm not sure what to do because other individuals that I have spoken with are experiencing the same issue of missing child support money. Any advice would be most appreciated. I would like to know where that money went since I don't have it. For the record I am not on any government assistance.