Child Support

What happened when you called the child support office and asked the question?

 

If you can't find a good phone number then simply go to the office and ask or write a letter.
Odds are you would never see any of that 13k anyway. You certainly aren't out anything.

 

Brilliant, prescient, potent advice.


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Have any of the other individuals you have spoken to find out why they are missing child support money?

 

When you call the support office and get automated system is there an option to leave a message? Have you gone to their website to see if there is an email option? Are of have you been on any State or Federal program like Welfare, Medicaid, food stamps etc? If so those arrears might have gone to pay off State

 

Maybe so, but the reality is that money was never likely to be paid.
It is a possibility that the portion you think is missing has been assigned to collections.

 

Money is not missing. It would have to be paid before it could be missing.
The amount under $10k may still be pursued by the agency. The amount over $10k may have been sent to another collection agency.
Either way, it appears that the support has not been paid for a long time, and regardless of how they do their accounting you are not receiving any more or less as a result.
Just go by the office and ask about it. It is way better than talking to robots on the phone.