I work full-time (and over) for a national franchise company as a non-medical home caregiver. I've been with the company for a lil over a year now.
This office is notorious for running their employees into the ground as far as hours. It's not unusual to work 45-50 hours or to be asked to work an overnight shift followed by a day shift, another overnight and another day, essentially a double shift times two.
A few months ago the client liaison quit from being burnt out. The new one is a 21 year old girl with no experience at scheduling or dealing with clients. She has repeatedly lied to clients, caregivers, and the owner, either because she doesn't want to upset them or because she has goofed and is passing the blame. She has made me look bad to clients numerous times for her own mistakes as well as telling me clients said certain things they didn't say. She is ruining the company's reputation.
I've had enough. I would like to go to work for another company doing the same work. However, in my employment package I signed a standard 6 month NCA. At the time I took it to mean I couldn't go to work for a client directly. The company charges clients $20-35 an hour but pays their employees $7.35. So clients will sometimes offer to hire a caregiver directly, saving them some money and paying the caregiver more than they were making.
Now I'm wondering, tho, if the NCA means that I can't go to work for another company, either. Client confidentiality isn't an issue as I am bound by the HIPAA.
Thoughts?
This office is notorious for running their employees into the ground as far as hours. It's not unusual to work 45-50 hours or to be asked to work an overnight shift followed by a day shift, another overnight and another day, essentially a double shift times two.
A few months ago the client liaison quit from being burnt out. The new one is a 21 year old girl with no experience at scheduling or dealing with clients. She has repeatedly lied to clients, caregivers, and the owner, either because she doesn't want to upset them or because she has goofed and is passing the blame. She has made me look bad to clients numerous times for her own mistakes as well as telling me clients said certain things they didn't say. She is ruining the company's reputation.
I've had enough. I would like to go to work for another company doing the same work. However, in my employment package I signed a standard 6 month NCA. At the time I took it to mean I couldn't go to work for a client directly. The company charges clients $20-35 an hour but pays their employees $7.35. So clients will sometimes offer to hire a caregiver directly, saving them some money and paying the caregiver more than they were making.
Now I'm wondering, tho, if the NCA means that I can't go to work for another company, either. Client confidentiality isn't an issue as I am bound by the HIPAA.
Thoughts?