- Jurisdiction
- Connecticut
I had service by many years with company and after delivery last oil my furnance start shut off company . I called and send me technician. He fixing the system but after few days it is again shut off, I suggested that maybe control primary need to be replaced bc it happened to me before on other house ,. However the system shut again after few days and I called them again and he blame my thermostat . I refuse to replace it bc I know that it is not thermostat issue.i called my friend in other state and he told me that thermostat doesn't do nothing to shut off system bc there is something serious. The company refuse to come again even I changed the thermostat I called private contractor who said that it is bad oil issue and we called company to pump out this. However it was Saturday so they said will do on Monday but nobody shows out so I called the company who he recommended to pump oil and I told them that I want to buy oil from them. Bc of my hiring problem my neighbor called them back and explained whole situation and said same think. They told him that they will send technician to check it. I told them to not turn on bc is going to broke. However they starting fixing my furnance. They told me that it is fixed and someone wired wrong things and make my blower for constantly running. Few days later the furnance broke and they found that there is hole in heat exchanger and the furnance can't be fixed anymore. I do claims on BBB to this oil company and the last one who tried to fix furnance even if I told them that is going to broke. I told them that I'm not going pay for services bc they not fixed my furnance . The oil company I paid the first service before they come but on rest when called I told them that I'm not going to pay again for something that is not fixed. The last company I told them to take parts back bc I will not use them anyway. But they want me to pay for service and parts. What to do? I'm trying to find the lawyer and left few messages and no one called me back.