- Jurisdiction
- California
I am posting on behalf of the patient's caregiver.
Patient is permanently disabled, non-communicative and receives therapy from a local company in his own home.
During an in-home session a week ago where the patient, therapist and therapist's supervisors were all present, expensive equipment belonging to the patient was broken. Caregiver was in the home but not observing the session.
Neither therapist nor her supervisor were able to explain how the equipment was demanded beyond repair except claiming that "it slid off the table". They did not blame the patient and kept repeating the same excuse multiple times.
The equipment is expensive to replace. Caregiver emailed the therapy company senior personnel, explaining what happened, and requesting that the company bear at least 50% of the cost to replace equipment. Company ignored the mails and instead directed therapist to inform caregiver that they cannot accept any responsibility for the damaged equipment.
What are the caregiver's options at this time? Also, the company has been sending her multiple emails regarding other matters pertaining to treatment while studiously avoiding the issue of the broken equipment. It may cost upward of $1600 to replace and several months (due to lack of inventory) to do so.
If she takes this to small court, what does the caregiver need to show?
Thank you so much for your help / feedback in this regard.
Patient is permanently disabled, non-communicative and receives therapy from a local company in his own home.
During an in-home session a week ago where the patient, therapist and therapist's supervisors were all present, expensive equipment belonging to the patient was broken. Caregiver was in the home but not observing the session.
Neither therapist nor her supervisor were able to explain how the equipment was demanded beyond repair except claiming that "it slid off the table". They did not blame the patient and kept repeating the same excuse multiple times.
The equipment is expensive to replace. Caregiver emailed the therapy company senior personnel, explaining what happened, and requesting that the company bear at least 50% of the cost to replace equipment. Company ignored the mails and instead directed therapist to inform caregiver that they cannot accept any responsibility for the damaged equipment.
What are the caregiver's options at this time? Also, the company has been sending her multiple emails regarding other matters pertaining to treatment while studiously avoiding the issue of the broken equipment. It may cost upward of $1600 to replace and several months (due to lack of inventory) to do so.
If she takes this to small court, what does the caregiver need to show?
Thank you so much for your help / feedback in this regard.
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