- Jurisdiction
- New York
I have a case I have filled against a bank in Small Claims Court of NYC. This case relates to fraud committed on my debit MasterCard. After I field the case with the city of New York and not related to them being aware I did that. The bank called me for quality assurance. When I explained to the agent what happened they called the merchant with me. The merchant and the bank both noted that I am not responsible for the charge. However, they went back passing the blame of who is responsible to return the funds to me.
Again, at the time of talking to the merchant with them the bank did not know I had a case filled. The bank agent tried to help. I filled the case before this time because the bank seemed to be very incompetent and dismissive with evidence provided by the merchant. To be clear they claimed they never received it. However, when they did, they quickly closed the case again. This is when I filed the NYC Small Claims Case.
It seems like once the agent realized that I have a case filled they ended communication with me. I understand why.
Of course, I would like to get this worked out before my court case. Can I communicate that to them without hurting my case in court? Can I send them things like affidavits?
Again, at the time of talking to the merchant with them the bank did not know I had a case filled. The bank agent tried to help. I filled the case before this time because the bank seemed to be very incompetent and dismissive with evidence provided by the merchant. To be clear they claimed they never received it. However, when they did, they quickly closed the case again. This is when I filed the NYC Small Claims Case.
It seems like once the agent realized that I have a case filled they ended communication with me. I understand why.
Of course, I would like to get this worked out before my court case. Can I communicate that to them without hurting my case in court? Can I send them things like affidavits?