Why would me detailing what the business owner did to me make me a "petty vindictive tool"? I attempted to talk to her about the situation by a text (which was blocked unanswered) a phone call (which I was hung up on) and then a personal visit (in which she slammed the door on me). This is not the way a business owner should handle an unhappy client. I don't particularly care if her business is hurt, because, well, not only didn't she provide the service I requested, she ruined my hair, and refused to have any discussion about it. Sure, it'll grow back, but I had to have 12 inches cut off. It'll take more than 2 years for my hair to return to the original length. Will it kill me? No. But I didn't want short hair, didn't pay for short hair and her mistake caused this. And then her refusal to even talk to me exacerbated the situation. Yes, I am taking her to court, but that decision was reached only after she rebuffed my attempts to even discuss the situation. I find it interesting that I received bad service, was unable to discuss my displeasure with the business owner, and you think I am "petty and vindictive" because I want to broadcast MY experience with her. You act as though I should be quiet and not cause the business owner any aggravation. You all are a curious lot. I asked for advice on this website, and received it. Based on the advice I freely asked for, that you all have freely provided, I have weighed the pros and cons of creating my website, and determined it may not be worth it. But I do have to marvel at your hypothetical restraint, if this had happened to you, in meekly accepting bad service and not wanting to be heard.