- Jurisdiction
- Kansas
Hello,
My husband passed away at the beginning of 2020. I filed 2019 joint return electronically before the deadline in July 2020.
At first, I was using Turbo Tax while preparing forms. It did ask me to check the box whether any people in this return were deceased at the time of filing and also asked the date of death (of course, I checked it as I didn't have any intention to conceal that my husband was deceased). Due to some circumstances, I decided not to file with Turbo Tax (I ended up when they wanted me to pay extra for using Turbotax and I couldn't get out of that mode). I went to CreditKarma and did my return there. All tax amounts were the same as in Turbo Tax. However, CreditKarma tax didn't ask me at all whether one of us had died. I found it strange but thought - Oh well, they are legitimate company. I sent the return using CreditKarma.
The return still hasn't been processed. In October 2020, I received a letter from IRS asking me to fill out the form that was asking me to confirm the date of death for my husband. I sent it to Kansas city IRS stop, as asked. Yesterday, I managed to talk to the IRS (called many times but couldn't get through before). She said that my return was flagged as fraudulent because it appeared as both of us had signed while their records indicated that my husband was deceased. I deny any wrongdoing on my side. I followed what the forms asked me to do. She said that only the person filing is responsible for doing everything right.
Any comment regarding this situation? Its been more than 8 weeks since IRS stop in Kansas city received my signed paper. I also can't get my second stimulus payment yet because its based on 2019 return.
I contacted CreditKarma to tell them that they were incompetent and getting people in trouble. Their reply was not any useful.
I would like to file a complaint against Credit Karma to save other people from getting into trouble in a similar situation. Where do I file my complaint? Thank you.
My husband passed away at the beginning of 2020. I filed 2019 joint return electronically before the deadline in July 2020.
At first, I was using Turbo Tax while preparing forms. It did ask me to check the box whether any people in this return were deceased at the time of filing and also asked the date of death (of course, I checked it as I didn't have any intention to conceal that my husband was deceased). Due to some circumstances, I decided not to file with Turbo Tax (I ended up when they wanted me to pay extra for using Turbotax and I couldn't get out of that mode). I went to CreditKarma and did my return there. All tax amounts were the same as in Turbo Tax. However, CreditKarma tax didn't ask me at all whether one of us had died. I found it strange but thought - Oh well, they are legitimate company. I sent the return using CreditKarma.
The return still hasn't been processed. In October 2020, I received a letter from IRS asking me to fill out the form that was asking me to confirm the date of death for my husband. I sent it to Kansas city IRS stop, as asked. Yesterday, I managed to talk to the IRS (called many times but couldn't get through before). She said that my return was flagged as fraudulent because it appeared as both of us had signed while their records indicated that my husband was deceased. I deny any wrongdoing on my side. I followed what the forms asked me to do. She said that only the person filing is responsible for doing everything right.
Any comment regarding this situation? Its been more than 8 weeks since IRS stop in Kansas city received my signed paper. I also can't get my second stimulus payment yet because its based on 2019 return.
I contacted CreditKarma to tell them that they were incompetent and getting people in trouble. Their reply was not any useful.
I would like to file a complaint against Credit Karma to save other people from getting into trouble in a similar situation. Where do I file my complaint? Thank you.
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