Online Theft - ID Theft - Computer Hacking - FBI - And so much more...

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InnocentDamned

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I've post this on a few other forums and still am seeking advice. If you have anything to add or know what else I should be doing, please let me know.

What is the name of your state? Massachusetts
If I have this in the wrong forum, please forgive me.

OK, to give you the full idea of what is going on, let me say that it may have all started when someone gave me a free domain & following my computer being hacked into for over 1yr.

A few years ago, when I was younger and knew so very little about using the Internet. Someone gave me a domain for free. I was young (17 - 18) and thought to myself, "Great I've got a free web site". Most young teens / young adults love the idea of getting something for nothing and I too was one of them. As it turned out though, the web site had been used for a program that gave out free serials and cracks for other programs (which is illegal). It turns out the previous owner may have upset a few people and continued to claim that the site was his... Even though it was mine & with my name, address in the "who is" info (which is public record). From time too time, I'd get threats and a bunch of script kiddies who would either try to hack my web site or e-mail me computer viruses. But I tried to pay no mind to it and deleted the e-mails and ignore things, as I know I had done no wrong.

Anyways, fast forward a few years latter (about 2yr latter). I've almost forgotten about the site, but now my computer is (was) being hacked into. I define hacked into as someone kept using my IP as a target. My ISP (Comcast) would do almost nothing about it and just would run me through the normal steps, as they would anyone else. I knew my computer was being hacked, as I would watch things get moved around, deleted, computer settings would change, and I even had a small chat with my "hacker" on my pc. I tried just about everything I could to rid myself of this "hacker" and god know I even hired an administrator to review my current setup and to see how I could make my system more secure. Turns out, even her computer was hacked into while she was on my connection. I tried so many things (more then I will get into detail about here).

Maybe I should have cut my connection off and changed ISP's. But sadly Comcast was & is the only cable ISP who has legal run in my city (can we say Monopoly?). Also I wasn't going to let some "punk" kid kick me off line. After all, I have the right to use my computer online, just as anyone.

Now (end of 2004, start of 2005) after fighting my ISP and trying to secure my computer, I finally got rid of the hacker. Though both I & Comcast could never find out who or where he/she was from. As he/she used enough "proxies" to hide his/her tracks. But the problem continues....

I started to get e-mails from people, saying I owe them money or goods. Like any user, I just deleted these and thought they where online scams. If you use e-mail, you seem them all the time. Suddenly you have an e-mail telling you that you've got fund in your name or some bill that you've over looked, or suddenly some bank needs your info. Odds are a lot of people get these & sadly too many people fall for them, but I have always known better & deleted such junk (scams).

So when I was getting these e-mails from people, saying I owed them money or they never got their goods. I just thought it was junk (a scam). A little while, I even got a few e-mails from what claimed to be "Paypal" saying I had got money from people and to view it, I could log into my account. I hadn't had a paypal account in over 2 - 3 years, so I thought it to be even more junk / scam mail.

The letter started to stop for a while, so this confirmed my way of thinking, that this was some ugly online scam. But then the e-mails started picking up, with people saying they wanted their stuff. It wasn't until someone sent me an e-mail with my current IP, e-mail address, and with a claim that I had defaced their web site, that I really started to notice something maybe wrong here. I also noticed that some of these letters even started to get person (had my first & last name).

Finally the big one... Someone sent me an e-mail with my full name, old address, phone number, and had claimed that I had sold stuff on a few online forums. They also said that unless I refunded their money or mailed their goods, that I was going to be facing people in court. There was a link in it, that directed me too an online forum and sure enough, there was a bunch of people who said they had bought stuff from someone online. I wasn't dumb enough to click the link in the e-mail, but I did find the info on Google (google.com).

With in the thread, was a link back to my old domain (the one I got for free) and my old contact info. There was over 100+ people claiming they where in touch with local police and some people claimed they where in contact with The FBI. Now, this was enough to scare the hell out of me and it still does. Because I was now getting e-mails from "Paypal" that there were complaints about me.

I didn't know what to do, so I e-mailed paypal and informed them that I do not have an account with them. They claimed I did and that I owed them for all the charge backs that took place under my account. Now as I did have one a few years back, but these people say this took place this past December / January. So it's safe to say, someone was using my ID (the hacker?)

Anyways, during this time, I no longer have my job & to be very truthful, I'm poor. Made less then 10,000 last year (to give you an idea how poor I am). I was just starting to working for a very good place & they paid me hourly and commission (enough to make a fair living). I thought that maybe my hard work in life had just paid off & after they made me manager; I was feeling very good. This was also the first time; I had ever used direct deposit. I'd always liked seeing the check in hand when I was younger, but the idea of it going right into the bank, seemed like a cool idea. I was sad to see my company fold under & I really did like that job. Guess you can say, being laid off didn't sit well with me. The company still owed me my holiday pay, so I knew I would be ok for a while.

So after seeing all these sudden complaints from people, saying I sold them stuff and with my domain & this other forum, now showing my name, old address, my old e-mail, my currently e-mail, my ip (cause I think the hacker used me as a proxy), my old phone number, and with paypal saying I had an account, I thought to look over my old bank account statements. I should have done this long time ago, but I've been one of those people who just check his balance, by only going to the ATM. I know a lot of other people who do this and maybe it's not the smart way of doing things, but it "was" (no longer) my way & always seemed to be good enough for me.

I had long closed my old account and moved everything into a new account, to avoid bank fees (before I knew about any of this). Moved the entire funds, into a local state savings bank. I've been using what I thought to be my last holiday pay & with commission pay, to start up a new company (so I haven't had a job outside of the house). Turns out that "some" of those missing funds (not even close to all), may indeed have ended up in my old bank account.

I'm down to about 200.00 left & it's clear that I did do no harm, directly. I "may" have tracked about 1,270 worth of funds that may have ended in my account and there are claims larger then that on the forum I visited. So I know I didn't get all that cash, but I'm willing to bet someone else (the hacker or the person doing the theft) did. At this moment there is no way I could pay back that 1,270 & I do not feel I should have to pay back the larger amount people seem to be claiming. There maybe an FBI investigation & there are people from USA, Canada, and maybe even The UK, all claiming I scammed them (which I know I didn't).

So today I admit I'm scared, lost, confused, and have no clue what to do. Standing from the outside and looking in and suddenly hearing all this, it's enough to make me think even I look guilty (though I know for a fact, I'm not).

For those of you who have Comcast & would like to view what steps I took to better secure my pc & the detail they took, please feel free to view it there.

http://forums.comcast.net/thread.jspa?threadID=32529

Also I've updated a few things on where I first posted this. I've since contacted the local police, made a report with The FBI (online), and placed credit alerts (among other things). I'm also starting to get things both in the mail and on my back door step, that I've never ordered or could ever afford at this time.
 
Update: I have just got a letter from 2 of the credit agencies, that inform me they can not put a credit alert on my file, until I confirm that I am me. It seems they have a different address or other details, then what I provided (letter asked me to send proof of address, W-2's, ect..).

So it would seem it will take longer to place these on alert. :(
 
Update: For those of you who have not checked out the last link...

I've been getting stuff now through the mail & also left on my back door (in my name), that I did not order and further more, would not have the funds to order. They have been 1 cpu, 1 pc case, 1 dvd-rw, 1 ant farm, and lots of ants. The ants keep coming in the mail now and as I said, I do not have a debit card, bank card, credit card, or even a bank account that I could use to be ordering these things.

I'm sure the freak who has my ID has been doing so, but I'm sure this would only point back to me. :(
 
I'm a little confused. I have read your problem but am not sure what you want an attorney or someone here to do. The FTC has a very good site dedicated to assisting victims of identity theft.

FTC Web Site for Identity Theft Victims

Reading your post, I'm not sure why you didn't have your computer checked by a computer technitian when you realized it was being hacked. Apparently this went on for a very long time. If you had a "backdoor trojan" or some other virus which allowed hackers to penetrate your computer, then you should have taken immediate steps to remedy that situation and comcast is not necessarily responsible for what is on your computer at all.

The real challenge becomes the use of your real name, address and phone number. That can be given by anyone who has access to a phone book. The question then becomes whether the alleged victim claims that they spoke to you and can prove that they did via a telephone bill. That would be a difficult claim to refute but may not be the case.

Regarding how these individuals got your private information, the most common method is known as "phishing" for information. It involves phony emails masquerading as legitimate fronts for institutions, e.g. a phony Citibank or Chase login page for your online banking which actually transmits all the information you enter to the hacker. In turn this can be sold several times over.

If the above is indeed the case, you would not be the first victim. However, Comcast would not be liable. In fact, your PC can be plagued by numerous different viruses on any online system and through a myriad of means such as email, an infected document you open from a CD and more. Unless you can prove that Comcast is liable, I doubt that you have any case against them and I'm sorry to tell you this. Good luck to you and let us know how things turn out.
 
thelawprofessor said:
I'm a little confused. I have read your problem but am not sure what you want an attorney or someone here to do. The FTC has a very good site dedicated to assisting victims of identity theft.

FTC Web Site for Identity Theft Victims

Reading your post, I'm not sure why you didn't have your computer checked by a computer technitian when you realized it was being hacked. Apparently this went on for a very long time. If you had a "backdoor trojan" or some other virus which allowed hackers to penetrate your computer, then you should have taken immediate steps to remedy that situation and comcast is not necessarily responsible for what is on your computer at all.

The real challenge becomes the use of your real name, address and phone number. That can be given by anyone who has access to a phone book. The question then becomes whether the alleged victim claims that they spoke to you and can prove that they did via a telephone bill. That would be a difficult claim to refute but may not be the case.

Regarding how these individuals got your private information, the most common method is known as "phishing" for information. It involves phony emails masquerading as legitimate fronts for institutions, e.g. a phony Citibank or Chase login page for your online banking which actually transmits all the information you enter to the hacker. In turn this can be sold several times over.

If the above is indeed the case, you would not be the first victim. However, Comcast would not be liable. In fact, your PC can be plagued by numerous different viruses on any online system and through a myriad of means such as email, an infected document you open from a CD and more. Unless you can prove that Comcast is liable, I doubt that you have any case against them and I'm sorry to tell you this. Good luck to you and let us know how things turn out.

The mod who move my thread, undid the quote and I wish you had read the full post or better understood it. So allow me to give you the short version.

For about 1yr my pc was hacked into. I did do everything I could to fix my computer (I even formatted & replaced my pc).... I even hired an admin to test my line and even she was hacked into. Comcast for the most part, just gave me the run around. Finally after 1yr, I was given a new IP (their network would not release and give me a new ip the whole time). Since they have fixed the problem, I have been hacked free.

Fast forward and I learned my ID (name, address, phone number, SSN, bank account, mothers last name, ect..) was used to open bank accounts (such as paypal) in my name and run online scams. The person also may have used my pc remotely, while I was being hacked into. This person also may had access to me e-mail.

The scammer used a few online sites / forum to scam users into thinking he/she was buying stuff from him/her. The whole time he/she told them they where me. Once the scammer was done... He/she even admitted that they has scammed everyone and laughed in everyone else's face.

In total I have read the forum and this person may have ran off with 5,000.00 if not more. The problem is that 1,270.00 ended up in my account (No, I do not know why). Because I did not keep better track of my own account, such as looking over my bank statement or keeping a check book. I was one of those dumb fools who just kept track by going to the ATM. Which I admit was wrong, but who would think this would ever happen?!? I didn't notice it because it entered my account slowly and normally on or close to the same day I got my direct deposit from my job. I have no problem paying back those funds, as they where indeed not mine.

In the mean time, I have done everything someone who is a victim of ID Theft should do. I even froze my own bank account, as I did not want anyone else to have access or for anyone to think I was going to continue to spend any more of the funds that where not mine.

However, this still brings up all the people who where scammed and now are turning to me, as they believe I scammed them. Further more now someone is sending me stuff that I did not order and I could not even afford (1 pc case, 1 cpu, 1 dvd-rw, 1 ant farm, and a lot of ants which keep coming in).

Why would I need a lawyer?

1.) To defend myself from the many people who think I scammed them.
2.) To better prove that I didn't & help get records from Comcast
3.) To take possible action for the lack so support and account about my pc being hacked (by Comcast)
4.) To better advice me on this & all other matters.
5.) And most importantly, so I do not go to jail, for what this freak did to me and all these other people. A lot of these people are on a witch hunt and many of them don't care who pays, as long as someone does... And I do not have & never had these funds (except for the 1270.00 that did end up in my account).
6.) For anything else I'm not thinking here....
 
Suggestion

Not sure if this will help, but I had my IP address used aganst me along with people stealing my ID. I filled a fraud complaint with I think was the FCC. You may also want to file a complaint with your State Police since most of them have a fraud divison.

https://www.ifccfbi.gov/complaint/cf2.asp


They are looking into several issue for me and maybe they can help you?
 
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