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Mental Health Thread #6 - Post your "news" here!
- Thread Starter Betty3
- Start date
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Betty3
Well-Known Member
That's all I can say...........ferretrick
Member
Just followed up with employee who a couple weeks ago was saying she never got her insurance cards. Her response? "Oh, I haven't looked in my mailbox in a week or so. I'll look tonight." Really?
Having been on the other side, I will say that the 8 hour limit or set number of day limits tend to be viewed skeptically. For one, 9 times in 10, it is the EE who requests the limit and it is almost never medically justified. Logically, if the person can put in 8 hours, there is nothing magical that happens at that point which would prevent working the rest of the day. Once in a blue moon it is justified but most employers are so jaded from all the requests which are not medically necessary that our inner skeptics come out. It might help if the doctor indicated the reason for the reduced hours on the note.
cbg
Super Moderator
That reminds me of the retiree who claimed we never sent him any information about a pending change in benefits (when we put together all the notices we had sent him about the changes they were literally over an inch thick) and who IN THE VERY NEXT SENTENCE informed me that he never read the stuff we sent him since we sent him so much information he didn't need to know.
I said calmly, "Well, sir, the information that you say we didn't send you was among the notices that you just told me you didn't read".
I've heard that so many times, I've lost count. I've had people tell me they only check their mail every few weeks, and I always wondered why you'd wait that long...even if you aren't expecting anything major, it might be a good idea to check it a little more often, and these are usually people who drive right by the post office on their way to and from work. I don't get it.
He's supposed to be on light duty for 4 hours per day(no heavy lifting or pulling) then regular work for 4 hours per day, as the doctor said he needed to ease back into the heavy work, not jump back in all at once.
Of course they've completely ignored those instructions. He's been getting through with paid meds, but he's out of those now.
I'm just glad he was restricted to 8 hours last week when his dept worked two days from 6 a.m. to 9 p.m. Craziness.
cbg, you can't expect people to read. That's cruel and unusual punishment.
Of course they've completely ignored those instructions. He's been getting through with paid meds, but he's out of those now.
I'm just glad he was restricted to 8 hours last week when his dept worked two days from 6 a.m. to 9 p.m. Craziness.
cbg, you can't expect people to read. That's cruel and unusual punishment.
cbg
Super Moderator
Linda, back in the days when I worked for UHC, I had a broker tell me almost exactly that. I don't remember what the issue was; something that wasn't covered, or when you could make enrollment changes, or something like that. The broker was reaming me out because UHC was insisting on following the policy instead of making an exception because the insured "didn't know" and I pointed out that it was spelled out clearly in the policy and if the insured had read the policy, she would have known. The broker's exact words were, "You can't expect people to read the policy! That's unreasonable!"
Betty3
Well-Known Member
I wonder how many people who pick up their mail every few weeks pay their bills late! (though maybe they have automatic deduction from checking acct.)
That's what I always think of when somebody tells me they haven't checked their mail in two or more weeks! There's any number of things that could show up during that time period that might require some sort of reply or something. I know electronic delivery is the way of the world now, but there are still a lot of agencies that rely on plain old "snail mail".
Betty3
Well-Known Member
Well, that sounds kind of contradictory.
lda01
New Member
The doc seems to be acknowledging that the patient has an injury, but doesn't feel it would interfere with the patient's performing his/her job, hence, there would be no reason to place restrictions. Have seen this happen before, usually because the doc doesn't understand he full scope of the patient's job. I had a clerical worker with a knee injury, but the doc assumed that since she had a 'desk job" she wouldn't be limited by it. Once he understood that the patient's job included , receiving shipments, accessing files from tall cabinets (step ladder) etc he change the release. The solution is to present the doc with a detailed job description, including physical requirements (ie: standing for long periods, walking, lifting, twisting, driving etc)
Good luck
Rant re: Auditors
1. You need to understand that I already had a full-time job before you showed up requesting stuff, and I have deadlines to meet.
2. You need to understand that we do not have the space to store all of our records for the past three years at our fingertips.
3. If you wanted to see stuff from 3 years ago, then you should have been here 3 years ago.
4. Don't tell me that you want the stuff from 2011 first, then a week later decide that you would rather have the stuff from 2013 first, and you want it in 3 days.
5. If the previous auditor determined that certain individuals passed the test for contract labor, you don't get to decide that they
are employees, and penalize us for the past 3 years. If you want to change their status going forward, ok fine. Otherwise
go talk to your previous auditor.
End rant(for now)
1. You need to understand that I already had a full-time job before you showed up requesting stuff, and I have deadlines to meet.
2. You need to understand that we do not have the space to store all of our records for the past three years at our fingertips.
3. If you wanted to see stuff from 3 years ago, then you should have been here 3 years ago.
4. Don't tell me that you want the stuff from 2011 first, then a week later decide that you would rather have the stuff from 2013 first, and you want it in 3 days.
5. If the previous auditor determined that certain individuals passed the test for contract labor, you don't get to decide that they
are employees, and penalize us for the past 3 years. If you want to change their status going forward, ok fine. Otherwise
go talk to your previous auditor.
End rant(for now)
Betty3
Well-Known Member
They take their job very seriously! I understand - we had auditors also.
I understand - we had auditors also.We're getting started on our retirement plans audit right now. Our third-party 401(k) administrator has gone largely paperless on things like distributions, loans, etc. but the auditors ask every year for signed copies of actual paper distribution & loan forms. This is the 3rd year we've used this particular CPA firm and they always ask, then I have to explain to them that there aren't going to be any signed forms on file because everything is paperless. They always act surprised, even though if they looked back at last year's audit they'd see that I can print off copies of the transactions themselves with all the details, but they aren't going to get an actual signed form because THEY DON'T EXIST.
As much as I like our auditors (and the fact that this year they're doing the entire audit remotely) I get a little frustrated when they keep asking for something they know they aren't going to get.
As much as I like our auditors (and the fact that this year they're doing the entire audit remotely) I get a little frustrated when they keep asking for something they know they aren't going to get.
Betty3
Well-Known Member
Sorry, Elle. I hope things start getting better for you soon.
I hope things start getting better for you soon.- Status
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