In 2007, my wife had an IUD inserted and we were charged $350. We paid it using our Health Fund Account with Wage Works. The company then turned around and refunded the $350 to Wage Works claiming that the insurance company said they would cover it. Now, they are threatening to turn this over to a collection agency because we said we already paid it and it is not our fault that they returned the money. Of course, the way the Health Fund Account works, we lost that $350 because they return all unused money to the company, and we can't use this year's Health Fund because the bill is from 2007. Do we have any protection in this scenario?
Thank you
Thank you