M
mharwood555
Guest
- Jurisdiction
- Ohio
Hello recently I returned 6 clothing items at Kohls. I entered the store carrying a bag full of clothes went straight to the customer service desk received a merchandise credit and left. I never shopped for a second or even looked at any of the merchandise they had in there store. When I got home I called to check the balance on the gift card and it was zero. Assuming there had to have been some employee error I called the store to find out why the balance was zero I was then transferred to there loss prevention guy who said " I know what you did and just so you know there is a warrant for your arrest". And sure enough he had filed a complaint with the police department in the complaint it reads " I entered the store then selected 6 clothing items and took them directly to customer service for a fraudulent return". This is crazy to me because I entered the store carrying a large bag of clothes I mean it could not have been missed by video cameras I didn't do any shopping at all I never left the main walkway path on my way to the customer service desk so how I supposedly selected 6 clothing items without going anywhere near the clothes is a mystery to me. So this loss prevention officer is obviously lying. I'm not sure if he viewed the tapes (which I have to assume he did) and made false claims maliciously or if he didn't view the camera and honestly believes this which is almost impossible because you know that if you make a complaint against someone for theft that your going to need the video camera footage as evidence. I am wondering If I have a good lawsuit here and if I should file against both Kohls and the loss prevention officer. any comments on this case will be greatly appreciated.....