- Jurisdiction
- Tennessee
So, I'm hoping someone can give me some advice on how to get my situation resolved. About 4 months ago, our family went on vacation. When we came home, our house was flooded. We followed the water and it led us to a furnace we had installed a little over a year ago. I didn't call the HVAC company that installed the furnace. I called someone else to come out and tell me the real story of what went wrong. They listed quite a few mistakes the original install made. One, they installed a sensor for the main drain pan upside down. They installed the pipe that drains the aux drain pan where the pipe drained up hill. I paid for a cutoff switch in the aux drain pan, but it wasn't installed (which would've saved my house from flooding.) I've been back and forth with the HVAC company that made the mistakes. Originally they told me they reviewed their install notes. They will not come out to the house and all records show they installed it correctly and they are not responsible for water damage.
So, a few weeks ago, I wrote a Google view on their page showing all the damage they caused.
Google Maps
They replied to the the review stating for me to call. The first call with this response, they told me, if they caused the damage, they will fix it. But, they just called me again and reconfirmed, they installed it correctly and not helping in any repairs.
I guess the only retaliation I have right now is to dent their profits by spreading the word, with pictures and the other HVAC's notes and invoice showing all the damage they caused. Wondering if anyone has any good ideas for making this mistake of theirs the most visible on the Internet to cause the most damage to their business. I'm not lying or stretching the truth. I'm just presenting the facts given to me by the other HVAC company.
Or does anyone have any ideas how I can get help on the financial impact of these repairs? I've already called a lawyer and he said he would help me, but the cost to hire him will be significantly more expensive than just paying for the damage and repair myself. It's going to cost me over $10,000 for all the repairs.
So, a few weeks ago, I wrote a Google view on their page showing all the damage they caused.
Google Maps
They replied to the the review stating for me to call. The first call with this response, they told me, if they caused the damage, they will fix it. But, they just called me again and reconfirmed, they installed it correctly and not helping in any repairs.
I guess the only retaliation I have right now is to dent their profits by spreading the word, with pictures and the other HVAC's notes and invoice showing all the damage they caused. Wondering if anyone has any good ideas for making this mistake of theirs the most visible on the Internet to cause the most damage to their business. I'm not lying or stretching the truth. I'm just presenting the facts given to me by the other HVAC company.
Or does anyone have any ideas how I can get help on the financial impact of these repairs? I've already called a lawyer and he said he would help me, but the cost to hire him will be significantly more expensive than just paying for the damage and repair myself. It's going to cost me over $10,000 for all the repairs.