John Whitfield
New Member
- Jurisdiction
- Colorado
I got billed $135.00 for old equipment I set back through UPS 7 years ago.
I went to UPS and they have no data from that far back.
What am I going to do I can't afford this.
I have been a customer for 10 years.
I never noticed that Direct TV still had my old receiver on my online account.
My online account just showed my upgrade picture receiver. It wasn't until
recently when I clicked on manage equipment it showed the old receiver.
See, they upgraded my equipment 7 years ago. Direct TV sent me a new
receiver in the mail, and told me to put the old receiver in the box
that the new one came in, then take it to UPS. So I went down to the
UPS store and UPS put labels on it and shipped it to Direct TV.
Can they actually wait that long? If their was a problem UPS would have a tracking number.
I went to UPS and they have no data from that far back.
What am I going to do I can't afford this.
I have been a customer for 10 years.
I never noticed that Direct TV still had my old receiver on my online account.
My online account just showed my upgrade picture receiver. It wasn't until
recently when I clicked on manage equipment it showed the old receiver.
See, they upgraded my equipment 7 years ago. Direct TV sent me a new
receiver in the mail, and told me to put the old receiver in the box
that the new one came in, then take it to UPS. So I went down to the
UPS store and UPS put labels on it and shipped it to Direct TV.
Can they actually wait that long? If their was a problem UPS would have a tracking number.