When I was injured it was on the job. I work for USPS as a full time mail carrier. It was my first day on a new route and there was snow on the ground. I went to deliver mail to a woman's home and fell down into her window well. There are usually steel bars that all homeowners have there but she had plexi glass down and there was snow covering it so it was not visible. I went to go out the mail into the mail slot that is on the house and my left side of my body went into the window well. She found out from her neighbor what happened, I told him while I was taking a picture for work to have it documented. She came into the office and apologized and gave me a $500 check because I fell on her property and she felt bad that I was injured. I got hurt November 15,2014. I had no idea what the severity was then and I am still out of work. I old her that I would not sue her and I don't know if it was really her fault that she didn't have the proper window well covering down or whoever did the waterproofing? I don't know if she told them she would put the bars back down or the company forgot. This has become a very long and annoying process. I am not sure if I want to sue or can sue or what I'd like to do but I'd like someone to advise me. At first I thought I was ok and I would get better soon. Now this has become overwhelming and taken a toll on me and my family.