Guitar Guy
New Member
- Jurisdiction
- Tennessee
I hope someone can help me with my current situation. I was given a brand new 2021 Mercedes-Benz as a gift for helping out my family with a difficult situation (I could never afford a Mercedes on my own). Last week, I went to put 93 octane in at a major gas station brand like I always do.
Unfortunately, when I started to drive away I noticed the car was making an awful noise. Also, it was driving very sluggish, and would barely move. I immediately had it towed to the dealer, and they told me I had filled the tank up with diesel fuel.
I went back to the gas station where I filled up the tank, and they had already acknowledged the issue. The oil company put diesel fuel in the 93 octane slot! They put two yellow "out of order" stickies on the 93 and 89 octane buttons at the pump that I used. Also, the oil company was on the premises attempting to correct the issue.
I took several photos of everything, including the oil companies vice president frantically trying to correct the problem. I have it in writing that the gas station acknowledged that I pumped gas there. I also have it in writing that the oil company will pay the charges once they have an estimate from Mercedes.
Unfortunately, I have run into a few issues. Nobody will give me a free loaner/rental car. I am walking, or asking for rides from people if I want to go somewhere. The Mercedes dealership is dragging their feet, once again...
I had to take this car to the dealership because of a warranty issue back in July. They kept it for six weeks, and didn't provide a loaner car for me. The bottom line is, my brand new Mercedes has serious fuel system damage and may never be the same again. Nobody will rent me a car, and I am starting to get the runaround from everybody.
Mercedes is dragging their feet, the oil company won't offer me a rental, and the large, famous gas station company barely understands what is going on. I am extremely frustrated with this entire situation. My friends and family are telling me that I am too nice, professional, and polite. People tend to walk all over me because of this.
Sorry this post was so long, but it has really been eating at me. Should the oil company/gas station give me some kind of compensation? I was just looking for some advice and information. Thank you so much for your time.
Guitar Guy
Unfortunately, when I started to drive away I noticed the car was making an awful noise. Also, it was driving very sluggish, and would barely move. I immediately had it towed to the dealer, and they told me I had filled the tank up with diesel fuel.
I went back to the gas station where I filled up the tank, and they had already acknowledged the issue. The oil company put diesel fuel in the 93 octane slot! They put two yellow "out of order" stickies on the 93 and 89 octane buttons at the pump that I used. Also, the oil company was on the premises attempting to correct the issue.
I took several photos of everything, including the oil companies vice president frantically trying to correct the problem. I have it in writing that the gas station acknowledged that I pumped gas there. I also have it in writing that the oil company will pay the charges once they have an estimate from Mercedes.
Unfortunately, I have run into a few issues. Nobody will give me a free loaner/rental car. I am walking, or asking for rides from people if I want to go somewhere. The Mercedes dealership is dragging their feet, once again...
I had to take this car to the dealership because of a warranty issue back in July. They kept it for six weeks, and didn't provide a loaner car for me. The bottom line is, my brand new Mercedes has serious fuel system damage and may never be the same again. Nobody will rent me a car, and I am starting to get the runaround from everybody.
Mercedes is dragging their feet, the oil company won't offer me a rental, and the large, famous gas station company barely understands what is going on. I am extremely frustrated with this entire situation. My friends and family are telling me that I am too nice, professional, and polite. People tend to walk all over me because of this.
Sorry this post was so long, but it has really been eating at me. Should the oil company/gas station give me some kind of compensation? I was just looking for some advice and information. Thank you so much for your time.
Guitar Guy