compseller
New Member
I recently sold my old computer on craigslist for $550 (was originally listed at $600). The computer was listed as used, and also included "sold as is" in the description. A day after completing the sale, the buyer contacted me and stated that when plugging a few of his devices into the computers front USB ports, the computer damaged the items he plugged into them to the point where he stated he had to replace an external hard drive and his cell phone. I never used those front USB ports when I owned the computer, and had no knowledge of them causing damage to devices plugged into them. Upon further investigation into his claim, the buyer stated that his cell phone was now getting warm and not accepting a charge. When I looked up the common issues with his phone, that exact issue was listed under the FAQ for that device as a common issue with the phone when it is being used for prolonged periods of time - and as a safety feature the phone will not accept a charge when it is warm.
The buyer stated he wanted $180 to replace the items damaged ($50 for the hard drive and $130 for the phone). I told him I would pay him $50, to which he countered with $120 and then even went as low as $100. I refused and stated the most I would refund him back would be $50. He then filed a claim with PayPal (since thats how he paid for the computer) asking them to refund him $200. After he filed the claim, PayPal took the money from my account and put it on "hold" until the claim was over. I responded to PayPal with the details of the issue as I saw them. PayPal then gave back all my money and stated that they do not deal with these types of claims for items that are "not as described" for off ebay claims. I thought the issue was over at this point.
Today, 6 days later, the buyer contacts me again saying that he now wants the $50. I responded back to him that he had his opportunity to get $50 before trying to file a claim with PayPal, and now that deal is gone and I would not refund him any money at all. He stated that if I did not refund him at least the $50, he will take me to small claims court.
Thoughts?
The buyer stated he wanted $180 to replace the items damaged ($50 for the hard drive and $130 for the phone). I told him I would pay him $50, to which he countered with $120 and then even went as low as $100. I refused and stated the most I would refund him back would be $50. He then filed a claim with PayPal (since thats how he paid for the computer) asking them to refund him $200. After he filed the claim, PayPal took the money from my account and put it on "hold" until the claim was over. I responded to PayPal with the details of the issue as I saw them. PayPal then gave back all my money and stated that they do not deal with these types of claims for items that are "not as described" for off ebay claims. I thought the issue was over at this point.
Today, 6 days later, the buyer contacts me again saying that he now wants the $50. I responded back to him that he had his opportunity to get $50 before trying to file a claim with PayPal, and now that deal is gone and I would not refund him any money at all. He stated that if I did not refund him at least the $50, he will take me to small claims court.
Thoughts?
Last edited: