Hi
I am based in Sydney AU & had bought two readings from ebay US website last month but the readings were not delivered to me by email. I requested the seller many times but he told me that he'd sent me the readings by email. I then lodged a paypal dispute & a claim was escalated. Paypal were unable to resolve this claim in my favour because the item purchased was virtual or intangible. As a result, they did not taken any action against the seller. I complained to paypal & told them that I had made a similar purchase from ebay the earlier month & had filed a dispute when I did not receive the reading by email and paypal had resolved the claim in my favour & refunded me the money. They could not provide me with a valid explanation.
I want to know if I can take any legal action (small claims) against the ebay seller/paypal/ebay & could recover the money paid to him.
Thanks
I am based in Sydney AU & had bought two readings from ebay US website last month but the readings were not delivered to me by email. I requested the seller many times but he told me that he'd sent me the readings by email. I then lodged a paypal dispute & a claim was escalated. Paypal were unable to resolve this claim in my favour because the item purchased was virtual or intangible. As a result, they did not taken any action against the seller. I complained to paypal & told them that I had made a similar purchase from ebay the earlier month & had filed a dispute when I did not receive the reading by email and paypal had resolved the claim in my favour & refunded me the money. They could not provide me with a valid explanation.
I want to know if I can take any legal action (small claims) against the ebay seller/paypal/ebay & could recover the money paid to him.
Thanks