Conway, NH
I sold a new Travel Trailer to a customer on 8-13-08. They stopped in today with the trailer and with a few minor repairs that we will do in the morning. They are telling me that they want to return the trailer for a full refund. That they are not happy with the quality and do not believe that it will hold up to their 12 kids abuse. They said that there is a law on the books that will allow them to do this. Is this true?? We are a small family dealership, not rolling in dough. Especially in this economy.
I sold a new Travel Trailer to a customer on 8-13-08. They stopped in today with the trailer and with a few minor repairs that we will do in the morning. They are telling me that they want to return the trailer for a full refund. That they are not happy with the quality and do not believe that it will hold up to their 12 kids abuse. They said that there is a law on the books that will allow them to do this. Is this true?? We are a small family dealership, not rolling in dough. Especially in this economy.