- Jurisdiction
- California
I would love to know what advice anyone may have for me. I am in a very difficult situation. I believe I have lost ~$30K in pay this year.
Background:
Background:
- I am a derm Physician Assistant (PA) working in a private practice. I am only paid on commission, which is ~30% of my collections for both medical and cosmetic. I work for one Attending MD, who owns the practice.
- On average, my collections are $35K per month, which means I am usually paid about $11K per month (usually about $7K medical and $4K cosmetic)
- We switched billing companies about 8 months ago. Since then...
- I received zero medical pay for 3 months during the transition.
- Even now (8 months since the switch and 5 months since new biller up and running) we should be "catching up" as collections from earlier months should start rolling in, but my medical pay each month is only about $2.5K (so $4.5K per month less).
- My work and patient volume has been consistent.
- All of this means that, according to these rough calculations, I have lost about $30K in income in 2023.
- I received zero medical pay for 3 months during the transition.
- Additional challenge: I do not have access to total monthly collections or paid claims or accounts receivable. I also don't have any ability to dive into patient claim level detail if needed. So I am having a very difficult time auditing any of this.
- Additional challenge: Whenever I bring this up to my Attending, they say "Well, it just needs to catch up." or "It will just take a while for it to come in." Or when I ask for my collections info, the attending says "Well, you can just back calculate your collections from you pay check." Other than this, we have an excellent relationship. However, this person doesn't seem to appreciate that the lost income is affecting me this much.
- How should I proceed?
- I want to have this discussion, but I fear it's going to become confrontational very quickly.
- How can I prove that I have lost pay if I don't have access to any of my billings?
- If in fact my Attending missed billings during the transition to the new company, do I have any legal recourse?
- Do I get legal advise? Before I do, does anyone have experience in this or understand my rights?
- I want to have this discussion, but I fear it's going to become confrontational very quickly.