I had a written (email) agreement for the cost of a satellite radio installation on my car with the dealership president's representative.
When I dropped the car off for the install I told the service rep to speak to the president's office for all the detail, cost, etc. The service rep stated he would. That was clearly stated in the work order.
When I picked up the car, from the same service rep, he stated there was no charge for the install and presented with me a invoice stating "no charges" due.
Two months later, I receive a call from the dealership stating that I still owe for the install.
Am I still responsible at this point?
When I dropped the car off for the install I told the service rep to speak to the president's office for all the detail, cost, etc. The service rep stated he would. That was clearly stated in the work order.
When I picked up the car, from the same service rep, he stated there was no charge for the install and presented with me a invoice stating "no charges" due.
Two months later, I receive a call from the dealership stating that I still owe for the install.
Am I still responsible at this point?
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