Randomtask3748
New Member
- Jurisdiction
- Michigan
I am hoping I am putting this in the right place; as the individual has stated they would file in small claims. I am just trying to get a perspective on the merit of this. I appologize if there is too much back story.
On May 30, 2017 I preformed the installation of a reverse osmosis water filtration system at a local residence.
On October 2, 2017 I was contacted by the home owner and informed that the system was leaking, since the begining of September.
They had contacted a local plumbing company and had a service call, which was preformed on September 11, 2017.
The home owner has alledge that the plumber they hired for the service call, stated that the leak was caused by improper installation of the reverse osmosis system.
The plumbing company preformed no corrective action, and it was alledge they informed to customer to contact me.
I did responde to the request to look at the system and did so on Thursday, October 5 2017.
Once I arrived, I saw no real evidnce of a leak, there was however a small crack in the PVC pipe for the drainage system, where the reservse osmosis system connects. (These systems connect to the drain via a fitting and a small hole which is drilled into the pipe)
The damaged section was replaced and the sink tested for several minutes and there were no leaks found.
I asked the customer to provide me with a copy of the invoice from the other company and I would pay the $59 service call fee they were charged.
Shortly after I left I recieved an email that stated, the home owner did not have a receipt for the other companies service call, however, he could provide me with a screenshot of the transaction.
Later that evening I recieved an email from the customer stating that the leak was significantly worse now, that he would be contacting a plumber in the morning and would be sending me the bill.
He contacted the same company he contacted the first time and scheduled an emergency appointment for Sunday Oct 8th.
On October 9th the home owner contacted me and attempted to send the invoice but I was unable to receieve it. It took until October 11th for the home owner to successfully send the invoice and screen shot. The service call was for nearly $700
The screen shot for initial service call is just a .docx file with a single line of text typed on it. Hardly a receipt or screenshot of a statement.
https://ibb.co/bGNVqb
The invoice was a lot more complete
image1
The summary of work reads:
"After inspection of drainage system under sink I found that it was not connected and leaking water through to basement.
The drainage system had to be pulled appart and renovated to proper size.
To do this we had to pull the disposal system out to bet the drainage system... Also in basement where drainage goes through the floor there was no support so when disposals was used the drainage system would come lose and start leaking.
This also had to be fixed to eliminate futher leaks"
The garbage disposal and portion of the dainage pipe that would attached to the sink basin was not touch as part of the inital installation or as part of a follow up repair. There are detailes manufacture instruction for the installation that back that up.
At this point he claiming he will file a suit for the two service calls, the inital work preformed by myself, his time, filing fees, costs for the plumbers time to act as a witness, etc. which based the fact that he adds things everytime he contacts me, is largely just bluster, in my oponion, but I'm no legal expert.
On May 30, 2017 I preformed the installation of a reverse osmosis water filtration system at a local residence.
On October 2, 2017 I was contacted by the home owner and informed that the system was leaking, since the begining of September.
They had contacted a local plumbing company and had a service call, which was preformed on September 11, 2017.
The home owner has alledge that the plumber they hired for the service call, stated that the leak was caused by improper installation of the reverse osmosis system.
The plumbing company preformed no corrective action, and it was alledge they informed to customer to contact me.
I did responde to the request to look at the system and did so on Thursday, October 5 2017.
Once I arrived, I saw no real evidnce of a leak, there was however a small crack in the PVC pipe for the drainage system, where the reservse osmosis system connects. (These systems connect to the drain via a fitting and a small hole which is drilled into the pipe)
The damaged section was replaced and the sink tested for several minutes and there were no leaks found.
I asked the customer to provide me with a copy of the invoice from the other company and I would pay the $59 service call fee they were charged.
Shortly after I left I recieved an email that stated, the home owner did not have a receipt for the other companies service call, however, he could provide me with a screenshot of the transaction.
Later that evening I recieved an email from the customer stating that the leak was significantly worse now, that he would be contacting a plumber in the morning and would be sending me the bill.
He contacted the same company he contacted the first time and scheduled an emergency appointment for Sunday Oct 8th.
On October 9th the home owner contacted me and attempted to send the invoice but I was unable to receieve it. It took until October 11th for the home owner to successfully send the invoice and screen shot. The service call was for nearly $700
The screen shot for initial service call is just a .docx file with a single line of text typed on it. Hardly a receipt or screenshot of a statement.
The invoice was a lot more complete
The summary of work reads:
"After inspection of drainage system under sink I found that it was not connected and leaking water through to basement.
The drainage system had to be pulled appart and renovated to proper size.
To do this we had to pull the disposal system out to bet the drainage system... Also in basement where drainage goes through the floor there was no support so when disposals was used the drainage system would come lose and start leaking.
This also had to be fixed to eliminate futher leaks"
The garbage disposal and portion of the dainage pipe that would attached to the sink basin was not touch as part of the inital installation or as part of a follow up repair. There are detailes manufacture instruction for the installation that back that up.
At this point he claiming he will file a suit for the two service calls, the inital work preformed by myself, his time, filing fees, costs for the plumbers time to act as a witness, etc. which based the fact that he adds things everytime he contacts me, is largely just bluster, in my oponion, but I'm no legal expert.
