This company continues to harass me. They call my cell phone repeatedly. I have registered my phone with the Do Not Call Registry, and I file a complaint with the Do Not Call Registry each and every time "Account Services" calls. I have listened to the recorded message from Anne and/or Rachel and pressed the appropriate number to remove my number from the list. I have listened to the entire spiel, pressed #1 to speak to a representative, and asked them to not call. I've told them that I do not have any credit cards. I've told them that they are in violation of the Do Not Call Registry and that I would be reporting them.
I've ignored the calls. I've pressed 1 to speak with a representative, only to have them hang up on me when I ask who I am speaking with, or send me to hold for way too long a time period.
They call from many different numbers, (303) 249-9700, (785) 207-6317, (407) 454-9999, (216) 712-1591, and (617) 390-4562. The same basic recorded message plays. Either it is "Anne" or "Rachel" This is double teaming, and infuriating! Especially as the calls are about lowering credit card interest, and I do not have ANY credit cards.
Still, they do not stop calling. This past month alone, they called on March 28, and on April 4, 5, 9, 10, 11, and 14, 18 from the (303) 249-9700 phone number.
They called on March 26, 29, and on April 17 from the (785) 207-6317 phone number.
They called on April 19, 20, 23, 25, 26, 27, 28, 30, & May 1, 3, from the (617) 390-4562 number.
They called on April 23, from (216) 712-1591.
They called on April 27, from (407) 454-9999.
On May 1, 2012, I received a call from the (617) 390-4562 number, but it was later in the day, at 5:48 p.m. The recorded message differed, saying that it WAS the last call. I was ecstatic! Sadly, they lied!
On May 3, 2012, I received yet another call from the (617) 390-4562 number. The recorded message stated that it was Anne from Account services calling about lowering my credit card debt to 4.9%. The message stated that the Federal Reserve had just lowered rates, etc. I pressed "One" for more information and Todd came on the line. He asked if I wanted to lower my credit card debt. I said I needed more information and asked, "What if I don't have any credit cards?" He said that they couldn't help, that was the purpose of the call. To which I replied, "Then take me off this list!" I reiterated that I was on the Do Not Call Registry and that their company was in violation of it. He put me on hold, (I could hear 'hold' music) for about 15 seconds before the call was disconnected!
The calls mostly come in the morning between 9 a.m. and 11 a.m., to my cell phone.