- Jurisdiction
- Texas
Ok. If I it a mortgage through a new bank and I make payments only to pay my mortgage. What kind of a account was opened for me? Checking? I received no paperwork other than about the mortgage. No bank card. No check book. I just have a yellow note card paper with an account number on it that I attach every time I make a payment. Now that is my first complaint.
Second.. Every time I go make a payment they ask if it's towards the loan but that's the only thing I have with this bank so I tell them yes but put it towards the principle. When I get the receipt it just shows the amount I sent whether it was in 50s, 20s, etc... Doesn't specify if it was to escrow,principle or interest. Well seems half the time I have been to make payments they keep putting some towards the interest when I don't ask them to. And they'll put it towards escrow which I have nothing to see that even if I look on my online banking. It's ridiculous and I'm about to blow a fuse. This is the first bank that has been screwing me around when making a mortgage payment. I have been trying to make payment every time I can so sometimes twice a month before a due date so I don't have to pay interest amount and I can put it all towards the principle. I mean the bank would love for me to pay everything but principle but why are the tellers screwing me over like this? Shouldn't I be able to view my escrow balance? Someone please fill me in on what I'm missing here before I act a fool on this bank!!
Second.. Every time I go make a payment they ask if it's towards the loan but that's the only thing I have with this bank so I tell them yes but put it towards the principle. When I get the receipt it just shows the amount I sent whether it was in 50s, 20s, etc... Doesn't specify if it was to escrow,principle or interest. Well seems half the time I have been to make payments they keep putting some towards the interest when I don't ask them to. And they'll put it towards escrow which I have nothing to see that even if I look on my online banking. It's ridiculous and I'm about to blow a fuse. This is the first bank that has been screwing me around when making a mortgage payment. I have been trying to make payment every time I can so sometimes twice a month before a due date so I don't have to pay interest amount and I can put it all towards the principle. I mean the bank would love for me to pay everything but principle but why are the tellers screwing me over like this? Shouldn't I be able to view my escrow balance? Someone please fill me in on what I'm missing here before I act a fool on this bank!!