Jimbo Slice
New Member
- Jurisdiction
- California
Bought a built in sub zero refridgerator at $4500. About 8 months into using it, the freezer goes out. I call the manufactuer for warranty and they give me the run around for months because they can't find a tech to fix it. They finally get a guy and he can't fix it because he is unfamiliar. Months later they get a guy 2.5 hours away to come and put a new sensor, but does nothing. Currently getting the run around again. We haven't had a freezer for 5 months now and counting. I have called the retailer and they manufacturer constantly with no end in sight. So I am giving up and going to small claims for a refund. So would this be the manufacturer, or the retailer that sold me the refridgerator?