I sold a healthy fine puppy in Aug of 03. I have a two year written warranty on Hips to Certify at 2 yrs by OFA. Also, I give a 72 hours health warranty to take the puppy to your vet if u like and if anything is found to be life threatening, a written report to my vet, the pup is spayed/neutered and a replacement will be made of equal or better quality.
Some near 3 weeks after the puppy left, I start to get emails about Demodicosis or mange mite. I never heard of it as I never had it in my lines or puppies. I felt bad and not warranted I offered a replacement puppy. She said: NO, I want my money back which was $800.00. I stated that the replacement goes against my policy, I will not start refunds no Breeder does this on an $800 puppy. After many registered letters, emails, phone calls, I get a registered letter from an attorney she hired to collect some 1500.00 includes wormings, neutering the entire works she now wants or the attorney threatened a judgement would be entered in Chicaog courts against me for breech of contract. It is on my site exactly what I warranty and no other pups of the six born had a thing wrong. She stated a back injury that happened young, it did not happen here or the pup would never left here, she played with it on Aug 10, paid cash, got receit from me and pose for photos for my site and stayed at motel till early morning she came and took her pup to Il home.
She was a nastey lady in the first place to deal with wanting a special pup for Obedience, I picked her a fine gentle loving puppy, she abused and injured this pup I know my heart tells me as I know the pup was healthy vetted and ready for a new home. What is advise, the pup was two years May 31, she put it to sleep April 05 because it bit a family member.? She voided her warranty doing that on the hips not xrayng them at 2 yrs. Is there a statue of limations on a simple thing she is accusing me of as the same mom and dad have had 2 more litters with absolutely nothing wrong. Happy people with nice puppies.
Thank You.
Some near 3 weeks after the puppy left, I start to get emails about Demodicosis or mange mite. I never heard of it as I never had it in my lines or puppies. I felt bad and not warranted I offered a replacement puppy. She said: NO, I want my money back which was $800.00. I stated that the replacement goes against my policy, I will not start refunds no Breeder does this on an $800 puppy. After many registered letters, emails, phone calls, I get a registered letter from an attorney she hired to collect some 1500.00 includes wormings, neutering the entire works she now wants or the attorney threatened a judgement would be entered in Chicaog courts against me for breech of contract. It is on my site exactly what I warranty and no other pups of the six born had a thing wrong. She stated a back injury that happened young, it did not happen here or the pup would never left here, she played with it on Aug 10, paid cash, got receit from me and pose for photos for my site and stayed at motel till early morning she came and took her pup to Il home.
She was a nastey lady in the first place to deal with wanting a special pup for Obedience, I picked her a fine gentle loving puppy, she abused and injured this pup I know my heart tells me as I know the pup was healthy vetted and ready for a new home. What is advise, the pup was two years May 31, she put it to sleep April 05 because it bit a family member.? She voided her warranty doing that on the hips not xrayng them at 2 yrs. Is there a statue of limations on a simple thing she is accusing me of as the same mom and dad have had 2 more litters with absolutely nothing wrong. Happy people with nice puppies.
Thank You.
