My childrens father has been penalized by the IRS for filing them on his tax return.We have submitted birth certificates, medical.records and proof of residency.. They continue to deny him. He owed the 1k his return was 8100.. 2700 is what he earned for himself. The remaining amount was the return for the Children. Known as the EITC Earned Income Credit.. He recieved a check for 1700..The Irs sent his account to an Tax Advocate.. He requested the birth.certificates and medical records.. This information was faxed by the pediatrician..we called the tax advocate to verify the information was recieved.. Weeks went by we did not hear or receive nothing.. We called the tax advocate and he stated the information was not good enough and hung up.. We have left messages. We started calling the Irs and they stated they did not have no records showing the documents we sent.. The tax advocate notated the system they did not receive the docs.. They closed the account.. We re-opened the account. We had to resend the requested documents.. The docs were sent, once again we were told they were not received.. I have the receipt showing all documents were sent.. They hung up on him every time he called.. When he enter his social the system will not connect him with any.. One representative told him a lot of parents are not in their childrens lives. When this rep was questioned on what made her say that she hung up.. I think.the Muslim name had something to.do with it.. This is unfair and unconstitutional.. this violates the FDCPA ACT.. Are you able to help him??