Bronwyn24786
New Member
Hello All,
I purchased a ticket with Thai Airways from Phuket to Bangkok. I wanted to change the ticket to the day before. They said there were terms on the actual ticket, which I did not have at the time of purchase, that said the ticket was unrefundable and non-transferrable.
I then looked on their web site and they said under the refund and changes tab that i had to contact a customer service person to change it. There was nothing about no refunds and no transfers.
I was wondering, as they have not offered me a service or anything and I cannot sell on my ticket due to the fact that when I pick up the ticket I have to show the exact credit card that the ticket was purchased with, if I can in any way get a refund on the ticket.
Thank you people this help is much appreciated!
I purchased a ticket with Thai Airways from Phuket to Bangkok. I wanted to change the ticket to the day before. They said there were terms on the actual ticket, which I did not have at the time of purchase, that said the ticket was unrefundable and non-transferrable.
I then looked on their web site and they said under the refund and changes tab that i had to contact a customer service person to change it. There was nothing about no refunds and no transfers.
I was wondering, as they have not offered me a service or anything and I cannot sell on my ticket due to the fact that when I pick up the ticket I have to show the exact credit card that the ticket was purchased with, if I can in any way get a refund on the ticket.
Thank you people this help is much appreciated!