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Third Party Billing Consumer Fraud

Discussion in 'Consumer Fraud & Scams' started by wdcort, May 26, 2015.

  1. wdcort

    wdcort Law Topic Starter New Member

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    Hello,

    My wife and I pay our Sprint bill through autopay. We noticed that are bill was higher than usual and after investigation found out that a company in California was charging $10 per month for a game service supposedly subscribed through a link on my telephone. I don't play games on my phone. It is possible that my daughter touched a link to something. However, I have checked all my text messages and have nothing indicating any "contract" with this game company. I asked for a refund and they gave me one for 90 days but say there policy is not to refund more than that.

    What are my options? How can someone bill you for something without you 1) filling out a form, 2) confirming a purchase, 3) not giving any form of payment 4) not sending any form of confirmation
     
    Last edited: May 26, 2015
  2. army judge

    army judge Super Moderator

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    How? Because they can, and most people don't even realize it.

    Customers can apply for refunds from "cramming" practices of Sprint or Verizon by submitting online claims:

    For Sprint users go to this site: www.SprintRefundPSMS.com

    Verizon users can access a similar website at: www.CFPBSettlementVerizon.com.


    Take a look see, and maybe you'll find out what you can do to stop the pain:

    http://www.businessinsider.com/verizon-and-sprints-158m-cramming-settlement-2015-5

    http://www.fiercewireless.com/story...party-charges-fccs-105m-fine-looms/2014-12-18

    http://www.fiercewireless.com/story...rized-third-party-services-billing/2014-12-16
     
    Last edited: May 26, 2015

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