Sidewayzgt
New Member
- Jurisdiction
- California
Not sure what to do but I have an issue with State Farm and my Tesla insurance claim.
At the end of October my wife hit a curb with our 2013 Tesla and messed up the front end. We filed a claim with State Farm the next day and had the car towed to a qualified (but not approved)Tesla body shop. State Farm told us that they had no "approved" Tesla body shops in the area and we had to pick one ourselves, which we did.
Between State Farm and the body shop fighting about the repairs that need to be done it has turned into a nightmare! It is now February 16th and we still do not have our car back. We have had to fight both State Farm and the body shop to get anything done!
The car is currently at Tesla being held hostage because the new front end will not take the programming and needs a new $2000 computer part that the dealer cannot confirm was damaged in the accident. They are trying to get me to pay for it. I refused because it is a necessity part of the repair. Now they have to submit another supplement that may or may not get approved. (Neither the body Shop nor the dealer will submit a supplement to State Farm and State Farm will do nothing without a supplement)
We have also been renting a car all this time that might or might not get paid for according to State Farm?
This whole thing has cost my wife and I a tremendous amount of stress that have contributed to health and job issues for both of us. We should not have to fight to get our car fixed! We pay for insurance and should not have to be involved.
We don't have the money for a retainer but if you think we have a case please let us know. We still have no date to when we will get our car back? Both State Farm and the body shop are giving us the run around and are trying to blame the other. They are also pushing us around in the process. Please help!
I also do not think I even gave the body shop authorization to even work on my car? I have attached a copy of the pdf that the body shop had me initial. I only initialed the first part that stated they have power of attorney to sign checks.
Thank you
At the end of October my wife hit a curb with our 2013 Tesla and messed up the front end. We filed a claim with State Farm the next day and had the car towed to a qualified (but not approved)Tesla body shop. State Farm told us that they had no "approved" Tesla body shops in the area and we had to pick one ourselves, which we did.
Between State Farm and the body shop fighting about the repairs that need to be done it has turned into a nightmare! It is now February 16th and we still do not have our car back. We have had to fight both State Farm and the body shop to get anything done!
The car is currently at Tesla being held hostage because the new front end will not take the programming and needs a new $2000 computer part that the dealer cannot confirm was damaged in the accident. They are trying to get me to pay for it. I refused because it is a necessity part of the repair. Now they have to submit another supplement that may or may not get approved. (Neither the body Shop nor the dealer will submit a supplement to State Farm and State Farm will do nothing without a supplement)
We have also been renting a car all this time that might or might not get paid for according to State Farm?
This whole thing has cost my wife and I a tremendous amount of stress that have contributed to health and job issues for both of us. We should not have to fight to get our car fixed! We pay for insurance and should not have to be involved.
We don't have the money for a retainer but if you think we have a case please let us know. We still have no date to when we will get our car back? Both State Farm and the body shop are giving us the run around and are trying to blame the other. They are also pushing us around in the process. Please help!
I also do not think I even gave the body shop authorization to even work on my car? I have attached a copy of the pdf that the body shop had me initial. I only initialed the first part that stated they have power of attorney to sign checks.
Thank you