M
Moonlady
Guest
- Jurisdiction
- Pennsylvania
My husband and I recently paid off our mortgage. I was told by the mortgage company that the Title Company who handled the closing and were paid at closing never recorded my mortgage, never revised my deed to my married name and never provided any finalized title documentation or title policy to my mortgage company or myself.
I paid a little over $1,300 out of our proceeds for the closing, title insurance and recording fees in 2002 and the company is still in business. I am planning on submitting their claim form to them tomorrow requesting they return the money they were paid, for services not rendered. One of the reps in claims that I spoke to laughed and told me that I wasn't entitled to a refund of the full amount and stated my request was like asking for a refund on an insurance policy because I never used it.
We were so excited about paying off our mortgage and now between all the calls having to be made to the mortgage company asking for at least a paid in full letter to be sent to us and the treatment from title company, we just feel disgusted and disappointed.
What course of action do you think we should take? Are both the mortgage company and the title company liable or at fault? Please advise. Thank you!
I paid a little over $1,300 out of our proceeds for the closing, title insurance and recording fees in 2002 and the company is still in business. I am planning on submitting their claim form to them tomorrow requesting they return the money they were paid, for services not rendered. One of the reps in claims that I spoke to laughed and told me that I wasn't entitled to a refund of the full amount and stated my request was like asking for a refund on an insurance policy because I never used it.
We were so excited about paying off our mortgage and now between all the calls having to be made to the mortgage company asking for at least a paid in full letter to be sent to us and the treatment from title company, we just feel disgusted and disappointed.
What course of action do you think we should take? Are both the mortgage company and the title company liable or at fault? Please advise. Thank you!