A local basement water proofing company installed a drain tile system in the NE corner of my house. Appx 1 week later, still have puddles.
I call for someone to come out & check the work. The pres/owner drove out to conduct some tests/formulate opinions. He decides the puddles are part of a new problem, [or different part of the foundation is leaking] and the water is making its way to this same or similar spot. Since this new water problem is not related to his original work/warranty he tells me during his visit it is going to cost me $100 for his stop. I sighed/accepted. Then he sends me a letter a week later with new costs to fix the problem with additional drain tile totaling 3200. There was also an invoice for $100.
I wrote him an email telling him I spent 1900 for this system already. This is what the sales guy tells me I need to end the problem. I can not find in my mind paying you an additional 100 bucks for you to come out/check your work.
Yesterday I was surprised to see he sent me a summons to appear in small claims for $100 + 55 for court filing.
I should file a counter claim. The question becomes--how much? $1900 to cover original work costs (basically claiming I want a refund since I still have the same problem). How about $5100 to cover the costs to hire someone else & do the job correctly?
$55 to cover my court filing fee is automatic. The aggravation, time spent, etc. now add to the costs. I can not go over 7500, then its no longer small claims in MN. The hearing is in Feb. I have an affidavit from a person I told right after I decided to do this whole thing in the beginning. I have some pictures of the job site. I wrote down some thoughts/recall of the sales call and what was said. I take the position I need not spend too much time preparing for this. Just use of the affidavit detailing a discussion I had with my home owners insurance guy telling him I was making this investment and I was excited to see the water problem finally end. Getting some ideas on direction is the motive behind this thread. Any thoughts would be greatly appreciated.
I call for someone to come out & check the work. The pres/owner drove out to conduct some tests/formulate opinions. He decides the puddles are part of a new problem, [or different part of the foundation is leaking] and the water is making its way to this same or similar spot. Since this new water problem is not related to his original work/warranty he tells me during his visit it is going to cost me $100 for his stop. I sighed/accepted. Then he sends me a letter a week later with new costs to fix the problem with additional drain tile totaling 3200. There was also an invoice for $100.
I wrote him an email telling him I spent 1900 for this system already. This is what the sales guy tells me I need to end the problem. I can not find in my mind paying you an additional 100 bucks for you to come out/check your work.
Yesterday I was surprised to see he sent me a summons to appear in small claims for $100 + 55 for court filing.
I should file a counter claim. The question becomes--how much? $1900 to cover original work costs (basically claiming I want a refund since I still have the same problem). How about $5100 to cover the costs to hire someone else & do the job correctly?
$55 to cover my court filing fee is automatic. The aggravation, time spent, etc. now add to the costs. I can not go over 7500, then its no longer small claims in MN. The hearing is in Feb. I have an affidavit from a person I told right after I decided to do this whole thing in the beginning. I have some pictures of the job site. I wrote down some thoughts/recall of the sales call and what was said. I take the position I need not spend too much time preparing for this. Just use of the affidavit detailing a discussion I had with my home owners insurance guy telling him I was making this investment and I was excited to see the water problem finally end. Getting some ideas on direction is the motive behind this thread. Any thoughts would be greatly appreciated.