- Jurisdiction
- Kentucky
As I understand it, under the Kentucky Lemon Law, a vehicle is a "Lemon" if it's been out of service for 30 days, or more, for the same issue. In my case, the car has been at the dealership for 53 days so far (and we've only owned it for 107 days). The most recent "repair attempt" has lasted 34 days and counting. The problem was first reported 2 days after we bought the car.
Although I did not inform the manufacturer by certified mail that my vehicle is a lemon, the national customer service center representative dealing with the case for the last two months has acknowledged the car qualifies as a lemon per the KY statute and has said they will buy the car back per the statute. The problem is the endless delays - the manufacturer is just giving us the run-around.
What is a "reasonable" time to wait for an offer from them? Is there no obligation on their part to act within some time period? The law says I have to go through two rounds of mediation (two offers) but if they don't respond in a timely fashion, what recourse do I have? We paid for the car outright and can't afford to buy another car without getting our money back.
Thank for any advice.
Although I did not inform the manufacturer by certified mail that my vehicle is a lemon, the national customer service center representative dealing with the case for the last two months has acknowledged the car qualifies as a lemon per the KY statute and has said they will buy the car back per the statute. The problem is the endless delays - the manufacturer is just giving us the run-around.
What is a "reasonable" time to wait for an offer from them? Is there no obligation on their part to act within some time period? The law says I have to go through two rounds of mediation (two offers) but if they don't respond in a timely fashion, what recourse do I have? We paid for the car outright and can't afford to buy another car without getting our money back.
Thank for any advice.