hmmm. interesting!! thank you so much for your thoughts and assistance. My husband has spoken to the Attorney General here in PA and they said that we definitely need to file a complaint against them so we will be doing that. I don't want to be greedy, however they did take my hard earned money of which i had VERY little of (hence the BK) thanks to 3 laysoffs in one year even after begging them several times to stop. I know I could have placed a stop at the bank (with yet more fees) but our attorney suggested not doing that. I want to go after this creditor for the mere fact that you are right - they broke the law! My attorney asked us what we wanted to go after them for - said it should be a reasonable amount. I'm at a loss. On one hand i don't want to appear greedy, but on the other hand, a woman can spill hot coffee on herself and win millions...what justifies as "reasonable"?