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No refund Consumer Fraud

Discussion in 'Consumer Fraud & Scams' started by Plainblain, Feb 19, 2014.

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  1. Plainblain

    Plainblain Law Topic Starter New Member

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    I ordered a meal at a restaurant with my credit card & the cook didn't make it. I asked for a refund & the manager said he wasn't in the refund business, can I sue?
     
  2. Proserpina

    Proserpina Moderator

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    Do you mean that there was no food served at all? Or that the wrong dish was prepared?
     
  3. Plainblain

    Plainblain Law Topic Starter New Member

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    There was no food served at all.
     
  4. army judge

    army judge Super Moderator

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    Between the time you placed your order, and some time passed, did anything unusual occur?



    Was there a disturbance between you and employees, customers, or anyone inside the establishment?

    Why did you pay for your food before receiving it? Does this establishment conduct business like Burger Queen, Wendall's, MacRonald's (fictitious names, but you get the idea)?

    Is this a take away food establishment? This means you place an order, time passes, food is delivered.
     
  5. Plainblain

    Plainblain Law Topic Starter New Member

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    Nothing happened at all between the time I placed the order & the manager refused to make it.

    I paid for it before it was made because it was an employee meal & you don't receive the meal unless you pay first.
     
  6. Proserpina

    Proserpina Moderator

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    I believe that you'd have a major problem with lack of proof.
     
  7. Plainblain

    Plainblain Law Topic Starter New Member

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    The manager gave me the ticket for the food back & the amount has been processed out of my account, also there are cameras everywhere I'm the restaurant. Is there still no chance?
     
  8. army judge

    army judge Super Moderator

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    You could sue in small claims court.

    Your damages would be the cost of the meal.

    So, say it was $10, that's what you MIGHT recover, nothing more.

    Its easier to report it to your bank and ask them to charge it back to the merchant.

    Otherwise, I'd let it go.

    I'd also start looking for a new job, and I sure wouldn't eat there again.
     
  9. Betty3

    Betty3 Super Moderator

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    I, myself, certainly would not sue for the amount of a meal. Do you have any idea why the meal wasn't made? Can you report the mgr. to someone higher? You might just want to let it go.
     
  10. Plainblain

    Plainblain Law Topic Starter New Member

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    I just dont feel like I shoukd let it go because my managers are bullies & they do this to customers all the time because they instill fear in the workers because of the stunt they pulledI didnt eat for like 2 days and the manager that didn't make my food took me in the office the next day and told me she was purposefully not giving me hours
     
  11. Proserpina

    Proserpina Moderator

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    So leave. They're not going to change, and you're not going to enjoy work any more than you do now.

    Honestly, you'd be lucky to even get this beyond the circular file in small claims.
     
  12. disagreeable

    disagreeable Well-Known Member

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    With all due respect, don't let the door hit you on the way out. Get a new job.
     

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