Sir or Ma'am
I am writing about a situation with my daughter. She purchased a car through lakeside auto (a company who sells cars to people with no credit or bad credit) my daughter was 18 so it was a no credit situation. The finance company was security capital funding. Well she was living with a guy and dating him. She worked very hard paying for that car did so very well until domestic issues with him had come up (her and him ending up in jail her for protecting herself). She finally kicked him out only to find out he had not paid some of the bills. Mind you she is 20 at this time and makes 8.00 hour. So she moved out of her $600 dollar a month appartment which she still had 9 months on lease she couldn't afford it on her own. So for the last year she was working closely with the finance company them always saying no worries as long as you make arrangements we can work something out. You have been a good customer and we are glad to help you just send the money in. I even talked to them once and they said the same to me I was paying it that month. She continued to work with them to get caught up. So this month she is talked to them and they said mail it by the 20th and everything would be roses. So the car was at her friends house because she was trying to not drive it (axel going bad) her friend was driving her. This was for about a week my daughter sent her payment on the friday which was day 20 over due but he had stated if its in the mail no problem. She then paid the next months on monday making herself 3 days ahead. She got off work monday and she happened to go to her friends house they usually drop her off at a different appartment. Her car was being towed she asked the tow driver am i parked wrong or what. He said no repossession he would not let her take her things or tell her where he worked for. She called the loan company and the lady told her that when they talked to her the order was already out for repo she said my daughter didn't answer the phone friday so they repo order went out. my daughter cant keep her phone on at work and doesn't have voicemail. For the last year if they cant get a hold of her they would call me but not this time. she called them and was told sorry that they are going to tack on all these fees. my daughter asked to please let her make arrangement. She explained her situation and of course this time the were nasty. She now owed less than the car was worth making them a profit. She yelled at my daughter called her a low life, states she will sue her and garnish her check even if it makes her homeless. They hired someone to follow my daughter from work (follow a 20 year old girl nightly at 1030 pm isn't that stalking) makes sense she thought her ex boyfriend was tailing her the other reason she was driving a different car. She even made refrence to the fact that my daughter went to jail (for defending herself against her abuser) my daughter was crying and said maybe i should have just stayed with him and she stated maybe so. Very cruel and i do believe illegal to treat people this way. After looking them up on the net they have no webpage due to excessive complaints like 38 and do not have BBB indorsement due to 20 unresolved complaints. What action if any can i or the other people who have complaints take. needs to be a class action law suit againts these people.
Sincerely
angry mom
I am writing about a situation with my daughter. She purchased a car through lakeside auto (a company who sells cars to people with no credit or bad credit) my daughter was 18 so it was a no credit situation. The finance company was security capital funding. Well she was living with a guy and dating him. She worked very hard paying for that car did so very well until domestic issues with him had come up (her and him ending up in jail her for protecting herself). She finally kicked him out only to find out he had not paid some of the bills. Mind you she is 20 at this time and makes 8.00 hour. So she moved out of her $600 dollar a month appartment which she still had 9 months on lease she couldn't afford it on her own. So for the last year she was working closely with the finance company them always saying no worries as long as you make arrangements we can work something out. You have been a good customer and we are glad to help you just send the money in. I even talked to them once and they said the same to me I was paying it that month. She continued to work with them to get caught up. So this month she is talked to them and they said mail it by the 20th and everything would be roses. So the car was at her friends house because she was trying to not drive it (axel going bad) her friend was driving her. This was for about a week my daughter sent her payment on the friday which was day 20 over due but he had stated if its in the mail no problem. She then paid the next months on monday making herself 3 days ahead. She got off work monday and she happened to go to her friends house they usually drop her off at a different appartment. Her car was being towed she asked the tow driver am i parked wrong or what. He said no repossession he would not let her take her things or tell her where he worked for. She called the loan company and the lady told her that when they talked to her the order was already out for repo she said my daughter didn't answer the phone friday so they repo order went out. my daughter cant keep her phone on at work and doesn't have voicemail. For the last year if they cant get a hold of her they would call me but not this time. she called them and was told sorry that they are going to tack on all these fees. my daughter asked to please let her make arrangement. She explained her situation and of course this time the were nasty. She now owed less than the car was worth making them a profit. She yelled at my daughter called her a low life, states she will sue her and garnish her check even if it makes her homeless. They hired someone to follow my daughter from work (follow a 20 year old girl nightly at 1030 pm isn't that stalking) makes sense she thought her ex boyfriend was tailing her the other reason she was driving a different car. She even made refrence to the fact that my daughter went to jail (for defending herself against her abuser) my daughter was crying and said maybe i should have just stayed with him and she stated maybe so. Very cruel and i do believe illegal to treat people this way. After looking them up on the net they have no webpage due to excessive complaints like 38 and do not have BBB indorsement due to 20 unresolved complaints. What action if any can i or the other people who have complaints take. needs to be a class action law suit againts these people.
Sincerely
angry mom