C
Carol Sadowsky
Guest
- Jurisdiction
- Louisiana
Our daughter was married in November of 2015 in Orleans Parish. She used a company which provided the DJ photographer and videographer. The DJ turned out to be such a fiasco that the vendor Roundup reimbursing me most of the money on that portion of the bill two to three days after the wedding. It took until mid-January to receive the discs of his pictures and videos and at that time we realize that half of the pictures were taken with the wrong settings and could not be enlarged past a four-by-six or they would become extremely grainy. I emailed the vendor and of course got no response so I went to American Express and disputed the charge. Three weeks ago American Express told me that they could not force the vendor to do anything since they were just an arbitrator and so the charge was put back on my account. I have much proof that can be shown in court and I would like to know if it is too late for me to take this vendor to small claims court.