Happygilmore_1964
New Member
- Jurisdiction
- South Carolina
I now live in Georgia but was recently in South Carolina and required insurance to move a truck I'd given my daughter. She lives and attends school in Florida and her truck was still with me. My insurance agent was closed for the weekend so I obtained insurance on the truck via internet with Progressive. 4 days later, I added the truck to my policy through my agent, then called Progressive to cancel the policy I had with them. I told them I didn't even want a prorated refund, to simply keep the money I'd already paid. They stated that I was required by law to prove to them that I had other coverage before they would cancel my policy with them. I don't know if that I really am required by law to prove anything to them in order to cancel that policy, but even though doing so would be fairly easy to do, hearing that raised my cackles and caused me to become more than a little defiant. I have since written Progressive twice, stating that I had other insurance on the truck and to cancel my policy. I've spoken with their customer service reps at least 3 other times telling them the same thing, but they have informed me that unless I show them proof of my other insurance, they would continue to bill me even without my payment, and would be sending my account to collections. I do not understand how (and a huge IF this is even true) a state law can require a person who hires a company to provide a service to have that company to demand proof of other contract and allow them to forcefully maintain a service unless that customer (me) proves (anything) to them. I'm FIRING them but they're telling me that I can only do so under their terms?