- Jurisdiction
- Oklahoma
I ordered carpet from a large independent carpet store. I did not sign any paperwork, they did not collect a deposit, and I have not paid them anything yet. The installed carpet does not look like the sample, and the store has stated that my carpet is defective. The carpet mill has agreed to replace the carpet at no additional charge, and the store has agreed to pay for the new installation. The problem is that I have tried to select a different carpet from that carpet mill, but they absolutely do not have anything that I like. The store will not allow me to select new carpet from a different manufacturer because the store would have to pay for that. I have asked the store to remove the defective carpet from my home and cancel the charge so that I can go elsewhere, but they have refused. The only option that the store has given me is to select replacement carpet from the same mill and pay the existing bill. This option is not acceptable to me. Can the store require me to accept their one option and pay the bill?