hi there could some one please help me ASAP.
On friday 17th October my brother changed his car insurance over from his old car to his freinds car and had to pay an extra £250.00 onto his insurance, He compleated the insurance over the phone.
On saturday 18th October he was pulled over by the police and asked to show his insurance certificate, he explained that he only got the insurance the day before and told them to contact the insurance by phone, but it was a saturday and the insurance company was closed. The police then took his car away and put it in a compound.
On the monday20th October when my brothers insurance documents arrived he took them to the police station were the police made it as hard as they could for him to get back his car but had no choice as he had provided all the docuements that they wanted.
Anyway he was then charged £280.00 to get his car back from the compound.
I dont understand why he had to pay all this money when he done nothing wrong.
Who is to blame? the police or the Insurance company and how would my brother claim this £280.00 back....... Please help
jayjones17@hotmail.co.uk
On friday 17th October my brother changed his car insurance over from his old car to his freinds car and had to pay an extra £250.00 onto his insurance, He compleated the insurance over the phone.
On saturday 18th October he was pulled over by the police and asked to show his insurance certificate, he explained that he only got the insurance the day before and told them to contact the insurance by phone, but it was a saturday and the insurance company was closed. The police then took his car away and put it in a compound.
On the monday20th October when my brothers insurance documents arrived he took them to the police station were the police made it as hard as they could for him to get back his car but had no choice as he had provided all the docuements that they wanted.
Anyway he was then charged £280.00 to get his car back from the compound.
I dont understand why he had to pay all this money when he done nothing wrong.
Who is to blame? the police or the Insurance company and how would my brother claim this £280.00 back....... Please help
jayjones17@hotmail.co.uk