D
Deleted member 118209
Guest
- Jurisdiction
- Ohio
Me and the owner of the hacked account been contacting them so they will undisable my account what should we do next and they say ? Hello KingJustin39,
Thank you for contacting IMVU!
We understand your frustration regarding this matter. Let us see what we can do for you.
Upon checking on your account, we found out that your account was a recipient of catalog purchases from a hacked account. As a result, your account has been permanently disabled.
We do feel your eagerness in getting your account back. However, due to the severity of your violation, we regret to inform you that your account can no longer be reactivated and this decision cannot be appealed.
To learn more about all of our policies, please visit our Policy Hub using the link: IMVU - Policy Hub
Your understanding and cooperation is highly appreciated.
Yours truly,
Angel
IMVU Customer Support
But I tell them My little brother was on my account when I was sleeping and I want to reappeal it and send my case to a manager please because I did nothing wrong and it is my little brother fault and ya'll should just give me a second chance if ya'll undisable it it will not happen again for sure I will make sure !
Thank you for contacting IMVU!
We understand your frustration regarding this matter. Let us see what we can do for you.
Upon checking on your account, we found out that your account was a recipient of catalog purchases from a hacked account. As a result, your account has been permanently disabled.
We do feel your eagerness in getting your account back. However, due to the severity of your violation, we regret to inform you that your account can no longer be reactivated and this decision cannot be appealed.
To learn more about all of our policies, please visit our Policy Hub using the link: IMVU - Policy Hub
Your understanding and cooperation is highly appreciated.
Yours truly,
Angel
IMVU Customer Support
But I tell them My little brother was on my account when I was sleeping and I want to reappeal it and send my case to a manager please because I did nothing wrong and it is my little brother fault and ya'll should just give me a second chance if ya'll undisable it it will not happen again for sure I will make sure !