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Henris - Theft

Discussion in 'Consumer Fraud & Scams' started by PG124, Apr 2, 2014.

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  1. PG124

    PG124 Law Topic Starter New Member

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    I recently purchased a dress from a business as an international customer.

    They sent me a dress in the wrong size after I specifically told them I am not that size.

    They have taken the money from my account and also did not inform me of additional customs charges.

    At the moment I have been talking to them for weeks and they have still not resolved the issue even though they accepted liability for their mistake.

    What can I do? Can anyone recommend a good lawyer - I can speak to and if necessary take this matter further, as I am a UK citizen.
     
    Last edited by a moderator: Apr 2, 2014
  2. army judge

    army judge Super Moderator

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    It'll cost you far more than the dress to pursue this.

    Count it as a lesson learned.
     
  3. mightymoose

    mightymoose Moderator

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    Agree, lesson learned. Sell the dress or give it away, but it is a loss.
    Try again with a local store, or at least one in the US.
     
  4. Proserpina

    Proserpina Moderator

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    OP appears to be in the UK.

    A US-based store is probably not feasible.

    :cool:
     
  5. Betty3

    Betty3 Super Moderator

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    Agree, UK IP address...........
     

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